Copy link to clipboard
Copied
Premiere began taking a long time to load media as of yesterday. Suddenly. Eventually it will load, but often will do the spinning wheel and have to force quit. Seven times now it's happened and I can't edit. Any hints? Is it just that a Premiere software update needs to happen? It's up to date. My MacOS is up to date. Space cleared on iMac. Thanks all
Copy link to clipboard
Copied
Running Premiere Pro 2023 on iMac with Ventura 13.3.1
Copy link to clipboard
Copied
Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...
If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn't work, try creating a new project and import the old one into it.
Copy link to clipboard
Copied
Thanks so much, Bob. I think it was either the cache clearing, and/or recalling that some recent files I brought in were 4k mp4 files which wouldn't preview in QuickTime. Once I had unlinked them, deleted them from the project, as well as their HD proxies, it seemed to finally calm down. Appreciate your note.
Copy link to clipboard
Copied
I think the other coding affecting it is that it is loading up the Frame.io tab on opening the project, which it never did before. That seems to take up to two minutes to load. Hopefully that won't be written into the next version.
Copy link to clipboard
Copied