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default1oau0j9llp9a
Participant
November 26, 2021
Question

Premiere Issues 2019 Mac Pro

  • November 26, 2021
  • 2 replies
  • 1596 views

Hi Everyone,

 

I hope you're keeping well.

 

I am just posting to see if anyone has had any simliar rendering issues to what I am having with the latest 2019 Mac Pro and Adobe Premiere/Media Encoder.

 

Since purchasing our new kit, we were given by our supplier near enough 800GB of RAM within the Mac. Since using the machine we have had constant battles with exporting files and timeline playback. 99% of the footage we use are Sony RAW MXF files. We are having major problems where the timeline won't play back in Premiere and also exports crashing through Media Encoder. We have tried using Beta, but this hasn't improved anything, so I was hoping if someone could shed any light on what is going on please?

 

We have tried adjusting our project settings and made sure we are using metal. We have previously been advised the only way to get around this is to transcode the footage, but this won't work for our needs as we are against tight deadlines.

 

Sorry for the long post, but it would be great to get some help. 

 

Cheers

This topic has been closed for replies.

2 replies

L
luis a24688003xz50
Participant
June 1, 2022

I have the Mac Pro 2019 and the Sony fx9, and I'm having the same problems as you. 

Were you able to fix the problem you had? Or are you still having trouble with this?

    R Neil Haugen
    R Neil Haugen
    Legend
    June 1, 2022

    Maybe @Warren Heaton10841144 could help? He's pretty sharp on the Mac side of things.

     

    Neil

    Everyone's mileage always varies ...
    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    January 28, 2023

    You're not alone.  I'm also using a 2019 Mac Pro.  Been using Premiere daily for 6 years, and it's always been buggy.  With latest updates, and on this system in particular, it's become unusable. Yes you can transcode to ProRes and it'll help (this one issue).  But Resolve and Avid edit the same Sony MXFs (FX6, FX9, Venice) beautifully.  Don't hold your breath for a fix, either...


    @brockc54594358 

     

    Do you have some b-roll that you can share?

     

    Premiere Pro is running really well on my work 2019 Mac Pro, 2020, 2021, 2022, and 2023.

     

     

    R Neil Haugen
    R Neil Haugen
    Legend
    November 26, 2021

    What are your cache, media cache database, and file storage for that media? You can be having some serious "transport" going on with that media of course. And cache locations, media drive connections and folder practices can have effects.

     

    Past applying effects having effects ...

     

    Neil

    Everyone's mileage always varies ...
    D
    default1oau0j9llp9aAuthor
    Participant
    November 29, 2021

    Thanks for your reply. 

     

    The cache and database are all set up within the same location as the project folder. We often work from Thunderbolt 3 drives, but have been working directly from the machines to see if this helps, with no luck.

     

    Our supplier has told us this is a bug within Adobe Premiere and the 2019 Mac Pro not working with Sony RAW footage, but I find this hard to believe - do you know anything about this?

     

    Cheers

     

     

    R Neil Haugen
    R Neil Haugen
    Legend
    November 29, 2021

    Total PC person here, so not much experienced in Mac and media issues.

     

    But there are a ton of Macs running Premiere, and the Sony MXF files are everywhere. So I'd think there are others working with Sony MXF files on that kit, there pretty much has to be.

     

    @Kevin-Monahan  Mr. Mac ... do you have any thoughts here?

     

    Neil

    Everyone's mileage always varies ...
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