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Liquid_soda
Participant
December 2, 2017
Answered

PREMIERE KEEPS FREEZING MY COMPUTER

  • December 2, 2017
  • 2 replies
  • 25224 views

Hey!
I recently started to experience Bluescreens when using premiere, with and without cuda acceleration.
I had some other problems on my pc so idecided to Format my entire drive and reistall windows.

Now that i have installed windows again and all my adobe programs, Premiere still freezes. This time there is no bluescreen, but just a hard lock with audio still playing in the backround. This is also with and without cuda acceleration.

I have tried different nvidia drivers with no luck

Anyone that have had the same problem and managed to fix it?

Extra info:
win 10
All the footage i have tried with on my PC worked fine on my Macbook Pro (High sierra) Both with and without openCL acceleration

This topic has been closed for replies.
Correct answer Liquid_soda

Looks like disabling intel graphics worked.
I could not work out how to disable it through the bios, but i just disabled it through windows.
No freezes so far. Ill report back if it freezes again!

 

Thanks for the suggestions guys!!!

 

Moderator Note: For Premiere Pro 14.8, please install the NVIDIA Studio Driver. Download is here. (https://www.nvidia.com/en-us/drivers/results/167762/)

2 replies

E
excited_Genie16B8
Legend
December 3, 2017

Did you follow Step 4d below when you rebuilt?

Unofficial Premiere Pro Troubleshooting Guide

L
Liquid_sodaAuthor
Participant
December 3, 2017

Ill give the steps a try, but i have a pretty fresh install of win10. only adobe CC and steam is installed on my computer now. Adobe has its own disk for everything.

Could the problem occur because i have premiere running of the same disk as i have the scratch disk?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
December 3, 2017

Try updating or rolling back your video driver directly from the video card manufacturer's site.

Exactly what is your hard drive setup (how many, what kind, how full, what is on each)?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
December 3, 2017

Liquid_soda  wrote

Hey!

I had some other problems on my pc so idecided to Format my entire drive and reistall windows.

What were the other problems?

You may have a failing hard drive or memory.

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    Liquid_sodaAuthor
    Participant
    December 3, 2017

    Other problems included Slow boot, generally low fps in games, and some runtime-errors that i could not fix.

    when i reinstalled windows i dont have any of those problems anymore except premiere freezing my pc.

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