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Premiere not able to import DJI Matrice 4T Video

Community Beginner ,
Jan 29, 2025 Jan 29, 2025

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I am trying to import .mp4 files from my DJI Matrice 4T but none of the files are able to be imported into premiere. I belive they are recorded in HEVC 265, but that has not been an issue before when using Mavic 2 & 3, I haven't had any problems with HEVC 265 before atleast

 

Any one else seen this?

 

Patrik5E5F_0-1738167510803.png

 

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correct answers 1 Pinned Reply

Community Expert , Jan 29, 2025 Jan 29, 2025

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

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Community Expert ,
Jan 29, 2025 Jan 29, 2025

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What version of Premiere?

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JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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Patrik5E5F_0-1738503926704.png

 

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Community Expert ,
Jan 29, 2025 Jan 29, 2025

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Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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@Peru Bob Good day! Sorry for the late reply:

Patrik5E5F_0-1738503855870.png

Patrik5E5F_1-1738503869489.png

 

 

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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Another update: it is not supported by media encoder either

Patrik5E5F_0-1738509092793.png

 

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Community Expert ,
Feb 03, 2025 Feb 03, 2025

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I'm not 100% sure what's going on here but DJI seems to use a unique H.265 encode sometimes and it doesn't always play nice with Premiere. And Media Encoder uses the same engine so if it doesn't work in one it won't work in the other.

I would use Shutter Encoder to transcode all of your clips to a better editing codec like ProRes 422. It's a great Swiss Army Knife of converters and you can do them in a batch like Media Encoder. And ProRes is much easier to work with than H.265/HEVC footage.

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JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id

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