Premiere not responding

[Wayne G52]

Hi,

Can someone help me with a problem I'm getting when I launch Premiere?

When I launch Premiere and open my project, Premiere's screen grey's out, with the top bar saying (not responding.)

I then have to ctrl,alt, del, to shut the program down, restart the program and everthing seems to work again. Until! I switch off the PC at the end of the day, switch back on the following day and get the same problem.

I have tried the usual clearing of the preferences, uninstalling, this helps for a day or so then I'm back facing the same problem.

I am running the latest versions of Premiere and Nvidia 1080ti. So if anyone can help, I would appreciate.

[Sumeet Kumar Choubey]

Hi Wayne_G52,

We're sorry to hear about this. Is this happening with any specific project or with all of them? Let us know, we're here to help.

Thanks,

Sumeet

[Wayne G52]

Hi Sumeet,

Thanks for the reply. It happens with all projects I start. It begins to add all the media into the project and then just stops.

As I write this email, I attempted to open Premiere 4 times resulting in the same issue.

I have attached a photo of screen.

Thank 

Wayne

[Wayne G52]