Premiere on powerful laptop stops playback, requires program restart often

Question

I am using an Alienware i9 14 core, 3080ti, 32gb ram with 3 monitors. Using the lastest edition of Premiere via Crteative Cloud.

During editing, the playback will simply stop working. The gui for play will switch between the stop and start icons but will not play the timeline without restarting the program. I have 400gb available on the drive and am running no other programs or browsers.

No VFX or MOGRTS are in play, simple editing of several clips. No corruption in the clips.

I don't think its my laptop as I've run Premiere on my 7 year old 4th gen i7 without this issue.

Peru Bob · Answer

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

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