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tuomoj17494121
Participating Frequently
March 6, 2020
Answered

Premiere Pro 2020 and .3gp

  • March 6, 2020
  • 3 replies
  • 13854 views

Premiere Pro 2019 and 3gp: No problems. Updated yesterday to Premiere Pro 2020. Premiere Pro 2020 doesn't recognize 3gp. Says: "The file has an unsupported compression type."
I tried to clear data cache files but no avail. Any help?

    This topic has been closed for replies.
    Correct answer Ann Bens

    Something is off with the clip

    Mediainfo says its 30 fps but cs6 interprete it as 29.61.


    Convert with Handbrake probably will do the trick.

    3 replies

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    Tom Engdahl
    Participant
    March 12, 2021

    I brought the .3gp files into NERO (with sound) and exported them as .mp4 files. Then into Premiere Pro. Quick and easy.

    M
    Michael Grenadier
    Legend
    March 6, 2020

    updating your phone probably won't solve the problem.  video shot on phones is usually variable frame rate which Premiere has problems with. 

    https://community.adobe.com/t5/premiere-pro/faq-how-to-work-with-variable-frame-rate-vfr-media-in-premiere-pro/m-p/10348229?page=1#M200443

    Use Handbrake to convert to a constant frame rate and to a more premiere friendly codec

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    March 6, 2020

    If you look at the properties of the last file its constant frame rate but with an odd fps.

    T
    tuomoj17494121Author
    Participating Frequently
    March 6, 2020

    Thank You both, good to know! I'll post here what I ended up with. 

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    March 6, 2020

    FAQ: How to reset (trash) preferences.

    and/or

    Rename folder files are in and try again.

    T
    tuomoj17494121Author
    Participating Frequently
    March 6, 2020

    Thanks, but those actions didn't help. 3gp - file is filmed with Nokia 5.1 - phone. I had no issues with them with Premiere 2019. One .3gp - sample can be downloaded here: http://www.skjkl.fi/temp/sample.3gp 

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    March 6, 2020

    You url does not work.: edit : got it.

     

    Wont import in 2019 and 2020 on my machine. Only cs6 will import.

    Guessing its a codec issue.

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