Premiere Pro 2020 and .3gp

[tuomoj17494121]

Premiere Pro 2019 and 3gp: No problems. Updated yesterday to Premiere Pro 2020. Premiere Pro 2020 doesn't recognize 3gp. Says: "The file has an unsupported compression type."
I tried to clear data cache files but no avail. Any help?

[Ann Bens]

FAQ: How to reset (trash) preferences.

and/or

Rename folder files are in and try again.

[tuomoj17494121]

Thanks, but those actions didn't help. 3gp - file is filmed with Nokia 5.1 - phone. I had no issues with them with Premiere 2019. One .3gp - sample can be downloaded here: http://www.skjkl.fi/temp/sample.3gp 

[Ann Bens]

You url does not work.: edit : got it.

Wont import in 2019 and 2020 on my machine. Only cs6 will import.

Guessing its a codec issue.

[tuomoj17494121]

http://www.skjkl.fi/temp/sample.3gp 

[Ann Bens]

Something is off with the clip

Mediainfo says its 30 fps but cs6 interprete it as 29.61.

[tuomoj17494121]

That's the way it comes from the phone. Another sample: 

http://www.skjkl.fi/temp/sample2.3gp 

[Ann Bens · Accepted solution]

Convert with Handbrake probably will do the trick.

[tuomoj17494121]

Yesterday, as Premiere 2020, also my NVIDIA driver was updated and Matrox VFW Codecs 2.3 installed.

[tuomoj17494121]

...and Xvid Codec 1.3.4

[Ann Bens]

Second clip wont either.

Phone footage is not very good editing material especially 3gp.

xvid is not for editing just for watching.

[tuomoj17494121]

Thanks for Your time. I think I will update my phone.

[Michael Grenadier]

updating your phone probably won't solve the problem.  video shot on phones is usually variable frame rate which Premiere has problems with. 

https://community.adobe.com/t5/premiere-pro/faq-how-to-work-with-variable-frame-rate-vfr-media-in-pr...

Use Handbrake to convert to a constant frame rate and to a more premiere friendly codec

[Ann Bens]

If you look at the properties of the last file its constant frame rate but with an odd fps.

[tuomoj17494121]

Thank You both, good to know! I'll post here what I ended up with. 

[tuomoj17494121]

VLC Media Player / Conversion settings:
Video - H.264 + MP3 (MP4)
Encapsulation: MP4/MOV
Video codec: H-264
Bitrate: Not used
Quality: Not used
Frame rate: Same as source
Scaling and size: Automatic

tip source:
https://www.youtube.com/watch?v=8GbkqeF1MIY

...gives no errors when imported, but still BLACK SCREEN...

...after THESE Premiere settings:

File/Project Settings/General.../Renderer: --> Mercury Playback Engine Software Only

...can see PICTURE, ...but only audio when dragged to timeline... arrhg!!

[tuomoj17494121]

Importing only audio was related to source patching:

https://www.youtube.com/watch?v=Ao-ZQ1CE6cw

[Ann Bens]

This is a different issue from your original question.

[tuomoj17494121]

Yes, the last part didn't have anything to do with 3gp. Original problem was that Premiere couldn't read Nokia 3gp. With VLC Media Player (conversion settings above) I can convert Nokia 3gp:s to Premiere-readable mp4:s. Handbrake would probably had done the same thing, but I tried VLC since I already had it.  

[Tom Engdahl]

I brought the .3gp files into NERO (with sound) and exported them as .mp4 files. Then into Premiere Pro. Quick and easy.