Skip to main content
Jacob.5
Inspiring
May 12, 2020
Question

Premiere Pro 2020 color dropper selects incorrect color

  • May 12, 2020
  • 3 replies
  • 1301 views

I am working with PNG and JPG image files in premiere as well as color mattes and text created in Premiere. I am trying to match the colors of the solids and text with colors on the PNG and JPG files. When creating a new color matte, I tried using the eyedropper selection tool to match the color matte to the image file, but the color matte always turns out darker than the color in the image file.

 

I've also tried matching one color matte with another one using the eyedropper tool, but for some reason the selected color is always darker than the original reference color.

 

See images. The rectangles are color mattes that have been colored with the dropper tool to match the circle. The end result is always darker than the original reference color. These shapes should all be the same color, but the color dropper tool seems to be picking an incorrect color. This used to work correctly but is now causing problems. Please help.

 

3 replies

Participant
December 13, 2021

I have the same problem. I allways workaround this by creating a DL After Effects Coposition.
asdasdf
As Sumeet Kumar Choubey mentioned it seams to be an issue with CUDA. Switching it off and back on fixes the problem but it honestly is not an option for me.

 

Is there any other fix?

Community Manager
May 12, 2020

Hi jspence5,

 

We're sorry to hear about this. I tried testing the Color Matte at my end & it seems to be working properly. But don't worry we can get it checked. Please let us know the system specs (OS, CPU, GPU & RAM). Also, have you tried switching the Renderer to Mercury Playback Engine Software Only and checked if it's working properly? Let us know, we're here to help.

 

Thanks,

Sumeet

Participant
November 13, 2022

I also have the same problem and it works fine when I try to switch the renderer to Mercury Playback Engine Software only. It doesn't work when switching to the graphics card


Operating System Windows 10 Home Edition 22H2
CPU Intel(R) Core(TM) i9-10900 CPU @ 2.80GHz 2.81 GHz
GPU NVIDIA GeForce RTX 3060
RAM 48.0 GB

Jacob.5
Jacob.5Author
Inspiring
May 12, 2020

Premiere version is 14.1.0 (Build 116)