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J
Jubilant_customers5E99
Participant
January 8, 2020
Answered

Premiere Pro 2020 does not work when offline

  • January 8, 2020
  • 6 replies
  • 17881 views

Does anybody know how to make premiere work with no internet connection?

    This topic has been closed for replies.
    Correct answer Sumeet Kumar Choubey

    Hi there,

     

    You can use the apps in offline mode with a valid software license for a limited period. In offline mode, annual Creative Cloud members get 99 days of grace period; month-to-month members get 30 days of grace period. For more info on this please refer to this link. Hope you find it useful.

     

    Thanks,

    Sumeet

    6 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    December 14, 2020

    Paul,

     

    The way they handle this is with the CC Desktop app. That handles all sign-in/out, updates, installs, fonts, everything CC related. Signing in/out is in the Help menu.

     

    Neil

    Everyone's mileage always varies ...
    R Neil Haugen
    R Neil Haugen
    Legend
    December 10, 2020

    Once the Adobe CC apps have synced themselves with the Adobe servers, you should be able to go off-line for up to three months, around 90 days, and keep working. When I've traveled, of course, my laptop for instance may be offline technically for several days, but I'm still able to work in all my apps.

     

    So they do allow for non-connected working with that one caveat, you have to check in every 90 days. Now, I know that some video post houses have all their machines handling any content fully air-gapped, no connections to the 'net whatever not no way not no how.

     

    Yet somehow can use Adobe apps. I'm curious what they do with those facilities.

     

    Neil

    Everyone's mileage always varies ...
    D
    default79jfbyrs2wsl
    Participant
    December 13, 2020

    Thanks Neil

     

    It'd be good if Adobe gave us some clarity on this:

    how do you sign in exactly?

    when do you get 'signed out'? (I didn't know I'd be signed out)

     

    It would also be good if there some explanation of this when you try to sign in when you are offline. I have 1000s of students using Premiere and some have reported this problem and now I realise what it is.

     

    Paul 

      A
      Anonymous
      December 9, 2020

      why do i need to be online? I do not have a internet connection!

      D
      default79jfbyrs2wsl
      Participant
      December 10, 2020

      I agree. This is infuriating. I travelled to a remote location to film and edit where there was no internet and couldn't open Premiere. 4 days of work down the tubes.

       

      Seems to be silence from Adobe on this front. It'd be nice if there was some solid advice rather than 'I think' or 'I don't think'

       

      Adobe?

      R Neil Haugen
      R Neil Haugen
      Legend
      January 10, 2020

      There's nothing to turn on. If you've recently been online, you should be able to run for 30 days (monthly pay) or 90 days (annual pay) without being logged on.

       

      Most of us running laptops on the go are frequently running Premiere on airplanes and other places without internet connection.

       

      Neil

      Everyone's mileage always varies ...
      S
      SK60
      Participating Frequently
      July 18, 2020

      I wanted to work offline, but in order to access Premiere Pro I first have to open Creative Cloud, but of course I couldn't open Creative Cloud without being connected to the internet.

      So, how do I make a direct access to Premiere Pro and Photoshop, in order to use them offline?

      Thanks if someone can answer this.

      Cheers 

        Graeme Bull
        Community Expert
        Graeme BullCommunity Expert
        Community Expert
        July 18, 2020

        Why do you have to open Creative Cloud? Just go into your applications folder and double click the program icon. A shortcut should have been created if you're on Windows in the start menu, if on a mac, go into applications and find premiere in there.

        S
        Community Manager
        Sumeet Kumar ChoubeyCommunity ManagerCorrect answer
        Community Manager
        January 8, 2020

        Hi there,

         

        You can use the apps in offline mode with a valid software license for a limited period. In offline mode, annual Creative Cloud members get 99 days of grace period; month-to-month members get 30 days of grace period. For more info on this please refer to this link. Hope you find it useful.

         

        Thanks,

        Sumeet

          J
          Jubilant_customers5E99Author
          Participant
          January 9, 2020

          This would be helpful if you included how to turn on offline mode.  The link you attached does not give instructions on how to turn on offline mode.

            R Neil Haugen
            R Neil Haugen
            Legend
            January 8, 2020

            If you've had it running while online, it should work for a period offline also. But it needs to phone home every so often.

             

            Neil

            Everyone's mileage always varies ...
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