Participant

Answered

Premiere Pro 2020 not opening projects

Forum|Forum|5 years ago
May 26, 2020
22 replies
44423 views

Hello! Currently I am trying to open up my premier pro projects. I am able to open the app on my iMac, but when I go to open a project, it will attempt to open, then it wont respond. I've reset my computer and restarted premiere a few times now. I'm unsure what to do next.

This topic has been closed for replies.

Correct answer Averdahl

Create a brand new project and import the old project into the new one via File > Import.

Have patience, large projects take som time to import and one can get the impression that everything has freezed.

M

Milliron Studios

Participant

Hi all!
Just want to add a newly discovered work around here.

There came a point, and it's fairly recurring on my systems, where the files would stop opening and would have a comprable error on import.

The solution I found was to send the file to a different OS (my main systems are Windows, so sending it to a Mac), importing the project file on THERE, then sending it back to the previous system.

Works everytime - and is absolutely ridiculous.

I am guessing that the glitch has to do with a file protocol and by switching over it has to re-interpolate?

P

paulie352

Participating Frequently

Launch app, brings up list of recent projects to choose from

press shortcut keys to open preferences (apple , ), go to playback, uncheck Mercury transmit, close preferences, open project, go to preferences again, to playback & turn on/ check Mercury transmit

I saw a post in this thread stating throwing out audio plugins fix the launch problem

but I didn't fully understand how to wrangle the unwanted audio plugins

(the following is alonger ramble of the workaround I already listed)...>

I have the same problem opening projects when i launch the app - already created projects won't open immediately following app launch -
the workaround I was shown: launch app, opens list of recent projects, before selecting an already created project I open premiere preferences then uncheck mercury transmit, close preferences - all the projects will then open - this is the most effecient procedure compared to creating a new project. for a while i just had an empty project which opened when it's the first project opened after app launch - because mercury tansmit in preferences isn't check on in new projects it always opened. ALso see that after a first project is opened during that single launch - after 1st project opened - the projects opened after the 1st will open no problem until quit app... at next app launch repeat the preferences mercury transmit uncheck in playback option in preferences
I didn't imagine on the open page that shows recent projects that I could open preferences without first opening a project shortcut keystrokes {apple + ,}shortcut to open

C

Christopheles

Participant

Whenever I have this happen, it is usually after an update, and it is usually related to the 3rd party plug-ins no longer working or being recognized. Probably because Adobe switches out areas where permissions are stored, and/or where locations for access to 3rd party folders have changed. I have also had problems with the Mac OS not allowing access to files stored in the Cloud, if you back up projects and files there, rather than just on your own computer. I have had to "fix" permissions several times to make things work again. Usually, a re-install of all third-party filters is necessary, and making sure you have administrators access to all places where your work files are stored.

Christopher Wright

S

stephenchessor

Participant

I have the same problem all the time. Makes me not want to close a project. I always have to open another project before opening the one I am working on. I wish they would fix it.

B

boojoo007

Participating Frequently

Seems to be fixed in 2021 and 2022

J

Juju5FA3

Participant

I have anoother solution.

Close Adobe Premiere

Open Windows Explorer --> Open your Folder Project , search Auto Save (type auto save), choose the latest auto save. Double click the selected file.

Your project will be opened.

Zeesy

Inspiring

I'm completely unable to access my project. This morning PP would close before the launch screen, which resolved after I updated through CC. I was able to work most of today, but now my project no longer opens. The Open Project bar loads, then hangs at about 5/6 of the way through. This happens with older versions of my project, including auto-saves. What's causing this issue?

Steps:

- Turned off Mercury Transmit

- Clear Media Cache

- Quit PP

- Open new project, then opened current project from there (doesn't open)

- restart computer

- open new project in PP, import project (Not Responding window)

- Quit PP

- Open new project then open auto-save file (project hangs)

- Cancel project load

- PP freezes

Specs:

- AMD Ryzen 7 3800X

- Nvidia RTX 3090

- 32GB RAM

- 1TB boot drive

- 2TB storage

Screencaps:

Results from importing project file

Project never loads past this point

Current settings for video playback

N

ntchi

Inspiring

Removing a plugin is not really a resolution of problem.

Creating a new project and importing is not really solving the problem.

They're all workarounds...

WHY ON EARTH AFTER AFTER 18 YEARS IN THE GAME, CAN'T ADOBE DELIVER AN EDITING SOFTWARE THAT JUST WORKS?

Adobe premiere needs to really fix those insane bugs. Been using Adobe for 10 years now. And I'm 1 minute away to move to Resolve.

Even with a brand new machine, nvme everywhere, files on NAS. RTX 30+ series. This software keeps on crashing. You can spend 5k on a computer, it'll still crash. 10k on a computer still crashes...

I have never seen a software so unstable. I understand there are way too many factors at play when coding PC softwares and millions of different hardware combinations. Drivers issues and bla bla bla. But still.

How can Davinci Resolve in the same amount of time made a software 10x more stable? How come? What is going on at Adobe seriously?

How can a little third party plugin crash the whole thing?! Why can adobe just prompt saying "Looks like one of your 3rd party plugins is causing issues, let us disable it for now so we can open this project" that's it! Like all the DAW software out there. When a plugin is troublesome they just disable it, so you can still open your project and get to work!

On a 60h week, we spend at least 10+ hours troubleshooting Adobe Premiere... That's 520 hours wasted per year! That's a LOT of money and stress for all businesses out there who pay top dollars for your monthly suites.

Adobe 1000$/yr/user.

Resolve 400$/user one time.

If you have 20 employee production company, do the math. You'll start to wonder why you keep on struggling with premiere...

If it wasn't for the photoshop and illustrator and acrobat integration they would've been obliterated a long time ago.

Always a love/hate relationship with Adobe... come on now.

D

Daniel98A1

Participant

Hello All,

I recently updated to Premiere 2020 Build 39 on an iMac running Catalina 10.15.7.

I also had the heartwrenching experience of having Pr not open my projects. WOW.

I tried perhaps every solution in this thread............

SOLUTION (for me) HOPE IT HELPS!

I went into my Audio Plug In Manager inside of Pr and uninstalled a bunch (and I mean a lot) of audio plug ins

which were trial versions. Abracadabra! All of my projects open just fine now.

H

Hayley5FC3

Participant

I've been struggling with this bug for about 3-4 months and I just had to comment at how utterly pathetic it is that this hasn't been addressed yet. This is basic functionality. It's literally opening a project. The "workaround" is not acceptable and it needs to be fixed right now. Get it together Adobe. I will be on version 14.3.2 until this is resolved, and moving as much of my projects to Davinci Resolve as humanly possible.

Z

zrutledge

Known Participant

Did the new update today fix this issue?

S

superkevkt

Known Participant

I updated to 14.8 and opened the project that would freeze in 14.7. It would pause at the point where it normally would freeze before, but then continued loading normally.

I closed and opened the project 4 times and it opened each time without freezing. At least for me, this seems to be finally fixed.

Neomusica

Participating Frequently

I am having this problem for 3 MONTHS now. Adobe Premiere is NOT reliable any more, especially version 14.
The NEW project I created in a newest version TODAY just doesn't open. IT happens everyday. The blue bar just hang there.
Adobe! THIS IS NOT ACCEPTABLE!! FIX THIS BUG!

Window 10 Pro, Intel Core i7-9700KF CPU @ 3.6 GHz, 8 Core, 64GB RAM, NVDIA GeForce RTX 2070 Super

Z

zrutledge

Known Participant

If you haven't tried the beta, give it a shot. Working well for me and this project opening issue has not popped up in the beta.

BretKerr

Participating Frequently

I'm having the same problem. Apologies, but I find this quite ridiculous. I'm running Prem Pro off a new Mac Pro with 96 gig RAM, and it won't open multiple projects?