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eddieT333
Inspiring
June 11, 2021
Question

Premiere Pro 2021 Closed Caption File also appearing as open caption

  • June 11, 2021
  • 2 replies
  • 1547 views

Hello,

In previous versions of Premiere I would import an .mcc file and place it on the timeline along with source video and then export mxf file with 'embedded' captions.  Everything was smooth.  With 2021, I follow the same process but I'm told my embedded captions are also appearing as open captions.  What am I doing wrong?

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2 replies

Inspiring
June 14, 2021

Can you please post a full window screnshot of your Export Settings dialog with the Captions tab toggled?

 

Also, what are the settings of your actual caption track? If you right-click on the track in the Timeline and choose "Track Settings" please also post a screenshot of the "Caption Track Settings" dialog. Are you exporting to ProRes as MXF? If so, your format needs to be a caption format like "CEA-708" and not "Subtitle," otherwise you won't even have the option to properly embed your captions.

 

The captions workflow got a complete overhaul and it's significantly better in Premiere 2021, but you might have to change a few things to get the same exports as before.

eddieT333
eddieT333Author
Inspiring
June 14, 2021

Thanks for the reply.  Here are the screen shots.  I also tried to find a Help document that explained the new workflow butI wasn't able to find one.

Inspiring
June 14, 2021

Your Caption Track Settings look good, but can you post a screenshot of your Export Settings window with your chosen export settings and the Captions tab selected?

 

Edit: Here's info all about the new captions workflow

https://helpx.adobe.com/premiere-pro/using/working-with-captions.html

Stan Jones
Community Expert
Community Expert
June 11, 2021

How are you determining that there are both embedded and open captions?

 

Stan

eddieT333
eddieT333Author
Inspiring
June 12, 2021

I'm being told that its showing up as open captions in Edina software. 

Stan Jones
Community Expert
Community Expert
June 12, 2021

File a bug report:

https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

Offer to provide the mxf file and your project file. Staff may contact you.

 

@Trent Happel @Kevin-Monahan 

 

I wonder if it is related to a known issue for imported 608 and/or 708 captions. I have been unable to replicate, but others have, on Mac and PC. Two bug reports:

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42922221-captions-are-displaying-twice-and-the-second-one

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42914085-closed-captions-in-premiere-15-getting-a-duplicate

 

The exports are apparently unaffected in any event. HOWEVER, some users are reporting issues with embed exports, so we shall see.

 

I have not found a simple viewer for mxf files, so have not been able to test.

 

Stan