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2 replies

Kartika Rawat
Community Manager
Community Manager
August 3, 2021

Hi there!

Sorry about the trouble. Could you try some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-p/11113249?page=1

 

Let us know how it goes.

Thanks,

Kartika

Ann Bens
Community Expert
Community Expert
August 3, 2021

Hold down shift+alt when launching Premiere.

Participant
August 3, 2021

Thank you, I did this. reset the option, still wont load.

Ann Bens
Community Expert
Community Expert
August 3, 2021

Uninstall,

sign out,

reboot,

sign in,

install.

See how that goes.