Skip to main content
Known Participant
November 1, 2021
Answered

Premiere Pro 2022 Freezes When Speeding Up Playback

  • November 1, 2021
  • 21 replies
  • 14489 views

Hey there,

 

I just installed Adobe Premiere 2022 this morning, and I'm now having at least one major roadblock.

 

I edit video for broadcast, which often requires a lot of cutting in a short period of time. And I often speed up playback to figure out what needs to be cut, faster.

 

But after installing Adobe Premiere 2022, I can't speed up playback without the program freezing. If I do, the audio keeps playing, while everything else appears to be frozen in the program. You can press buttons but none of them work.

 

Any advice on this, or any fixes? The program is unworkable for me after this.

This topic has been closed for replies.
Correct answer Baffy19

In PrPro version 22.5, this problem has finally been solved. Thank you for my heard requests and prayers. Now playback does not stutter when using the J K L keyboard shortcuts 🖖

21 replies

Participant
October 12, 2022

Finally I fixed this problem!!!

The problem was accured because of the Codec, it was not just Sony codec, but also other camera brands (Like Canon & Nikon)

so to fix this:

You have to make proxies for all you footages (better one is "QuickTime>> ProRes low resolution proxy") and everything went perfect finally, no freezing anymore when changing the speed for a clip.

Participating Frequently
October 12, 2022

updating to the next version fixed this issue for me

Participating Frequently
July 18, 2022

I started having problems with playback when I was working with a large sequence, and when I made a lot of edits, cuts. The more the more it slows down, I got rid of this problem by dividing the sequence into small sequences

Participating Frequently
July 19, 2022

Unfortunately, I solved the problem only by dividing a large project into several. This problem occurs only in projects where there are a lot of edits, cuts. The more edits and cuts there are, the more freezes during accelerated playback

Kevin-Monahan
Community Manager
Community Manager
July 19, 2022

Hi Melange5C45,

Sorry to hear that. How much RAM do you have in your computer? Is the footage 4K? Are sequences long-ish? If so, you may need more RAM or allocate more memory to Premiere Pro or both. Check it out and let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
May 15, 2022

Hi everyone,

 

Sorry for this problem again. We have improved this workflow in the latest beta build.

Please check out the latest beta build version 22.5.0.29(or higher) from the creative cloud and let us know how it goes there.

You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)

https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

 

If you still face this issue, please share your media files(& project) here and we will check at our end https://helpx.adobe.com/creative-cloud/help/share.html

 

I hope it will help.
Thanks,
Mayjain

Participant
April 27, 2022

This problem is still persisting for me! It's really unfortunate because I really need to be able to speed up playback for my work, as it is super long footage I'm working with. Adobe, please help us!

Participating Frequently
April 27, 2022

do you need to see the footage to edit? i've been editing interviews by just hiding the video tracks and listening to the audio only.  not ideal, but a work around for the time being

Legend
April 27, 2022

Bravo  Another program can also work with this method ) Stupidly

guillaumec44441302
Known Participant
April 26, 2022

Wow i thought I was the only one having this issue. It happens to me constantly. It is almost impossible to speed up playback without me getting a beach ball with the audio running in the background but no picture. 

Participant
April 26, 2022
This is a continuing problem. Adobe still hasn't fixed it. I have noticed that proxies work, but that is kind of annoying. My computer is too powerful to need proxies, but I have to use them for literally any project.
Harry103
Known Participant
March 18, 2022

Hi guys, I have that same or similar problem. When tinkering in the viewer too much eventually Premiere Pro freezes, colored Mac cartwheel keeps spinning infinitley, audio still keeps playing, but htere is no way of saving anything at this point. This happens quite frequently, so it's getting annoying.

 

Now here some facts that perhaps may be of help to the good people at Adobe: This phenomenon started only after upgrading to OSX Montrery. It wasn't an issue earlier. So far it has only happened with one Project (AVCHD codec) I usually work in PRORES 422, but this project is an exception. As of now the workaround by Phillip Harvey to turn off Hardware Accelerated Encoding/Decoding in Preferences seems to be doing the trick.

 

Hope this helps to find a permanent solution.

Participant
April 24, 2022

I have the same issue since last week after the latest update. I can't work or do anything while this problem persist.

Please help!!!

Participant
April 24, 2022

JUST FIXED MY ISSUE BY UNINSTALLING THE LASTEST UPDATE (22.3) AND WENT BACK TO THE PREVIOUS VERSION.

Participant
March 4, 2022

This problem is still going on for me and has been for 6 months. Its getting really annoying. Its happened on both my maxed out 2019 Macbook pro and now a new 2021 M1 Max Macbook Pro. ADOBE, WHERE IS THE FIX?!?!?! Every update makes your software more buggy!!! Fix the bugs!!!!

Known Participant
February 21, 2022

Just an update: I've updated to the latest version of 2022, and this problem still persists in some capacity.

 

It's not as bad as it was, but I do find that, often, when I speed up playback, it will play fine for a second or two, and then the video freezes and I'm unable to stop playback for about 10 seconds. It used to be much worse, so at least there's improvement. But I'm still disappointed this problem hasn't been truly addressed.

 

For anyone who's wondering, the project I'm currently working on has (for now) only three files, all of which are 1080p, and none of which exceed 15 minutes. For those who've suggested proxies, I think that's a fine idea. But, I don't think I should have to do that for such a simple project.

 

I'm working on a 2020 Macbook Pro with a 2.3 GHz Quad-Core Intel Core i7 processor and 16 GB of RAM. Personally, I don't think Premiere Pro should be a product that's unusable if my machine is less than two years old. I've tried clearing cache, which doesn't seem to have a dramatic effect on things.

 

If anyone has any advice on what I might do to improve performance, feel free to add. My company has switched over to 2022 now, so it's best for me to use the latest version on my laptop moving forward. 

Participant
February 21, 2022
Hi -- I was having the same problems and ended up fixing it by making a low-res proxy. Have you tried this yet?
Participant
February 21, 2022

I too fixed the problem with a locally stored low res proxy. The files are 1080p GH5 files, so my Macbook Pro 2021 can def preview them, but when the files are on my external 1tb samsung SSD the problem occurs. I just make local proxy files and the problem is fixed

Generally Nerdy
Participant
January 26, 2022

The issue happens to me every time I try to shuttle faster one way or the other. Proxies don't work, and every time Premiere freezes my RAM usage goes through the ROOF until I force quit the program.

ANY word on a fix for this issue yet? This is REALLY screwing up my work flow. what once took just a couple hours at most, is now over 4+ hour undertaking.

Participant
December 22, 2021

I had this problem, and just figured out the solve! I edit on an M1 Machook Pro, and have the project and source files on one of those tiny samsung 1tb ssds. T3 or T7 or whatever. My playback was freezing when I hit "L". Had to force quit to get out. 

 

THE SOLUTION:

I made a proxy file of the source video, and put it on my internal drive. When I work off proxy all is good, but when I'm full quality it errors again.

 

And no, it does not feel like a memory issue or anything with the hardware, but rather an error that completely bricks the software. 

Legend
December 23, 2021

On the Win system, I experienced this problem. Now, in the latest update, it works smoothly and without stuttering. Four projects are behind us.