Premiere Pro 2022 Freezes When Speeding Up Playback

Explorer ,
Nov 01, 2021 Nov 01, 2021

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Hey there,

 

I just installed Adobe Premiere 2022 this morning, and I'm now having at least one major roadblock.

 

I edit video for broadcast, which often requires a lot of cutting in a short period of time. And I often speed up playback to figure out what needs to be cut, faster.

 

But after installing Adobe Premiere 2022, I can't speed up playback without the program freezing. If I do, the audio keeps playing, while everything else appears to be frozen in the program. You can press buttons but none of them work.

 

Any advice on this, or any fixes? The program is unworkable for me after this.

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Editing, Error or problem, Freeze or hang, Performance

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Explorer ,
Nov 01, 2021 Nov 01, 2021

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Just FYI to all who may have experienced this at some point: It was a cable issue for me.

 

Like many video editors, I edit off an external harddrive. I switched out the cable from the external to my system, and am no longer experiencing the issue. I didn't want to delete this post, because I hope it helps someone else who's experiencing this issue.

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Explorer ,
Nov 03, 2021 Nov 03, 2021

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Okay, so, nevermind. The cable didn't fix it, that was a fluke. Back to square one, but will make a fresh post if I can't figure it out.

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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Hopefully not calling out the obvious here and below your skill level, but what kind of media are you working with?

 

If it's high bitrate then maybe your drive speed is a bottleneck (assuming it's an HDD).

If it's H264/5, then I'd be looking at the video codec as the source of the issue. I always make proxies into an intermediate codec if I plan on working quickly with H264/5 media.

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Explorer ,
Nov 03, 2021 Nov 03, 2021

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No worries. Interestingly, it's happened with different media with different bitrates. One file's bitrate was about 16, another's was 36. 

 

The strange thing is that I was using the same files in 21 and wasn't having issues. I upgraded to 22 because, why not? And this issue started immediately.

 

do think the bottleneck theory could be the cause as well. You're right, it's an HDD, and I was having some issues last week with audio cutting out of a project while I was playing back. I thought it was because the project had a lot of different sources of media from multiple locations, but maybe it's ready to die? It's only about two years old but, admittedly, I work it to the bone all day, every day.

 

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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If the bitrates are that low I would definitely be looking at the video codec as the culprit rather than a drive speed bottlneck. Even a 5400rpm HDD should get you around 800Mbps speeds, so you shouldn't be getting anywhere close to hitting that, even with multiple streams playing simultaneously. If the bitrates are that low, they have to be compressed, interframe codecs (so the H264/5 kinda thing.)  

 

One thing you can try is turning off Hardware Accelerated Encoding/Decoding in Preferences > Media to see if that helps at all. (Or turn them on, if they are not on.)

 

And yeah, always keep in mind that you can go back a version. When I've got a version that's stable and working for me, I'm always wary about updating, especially to a brand new .0 release.

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Explorer ,
Nov 03, 2021 Nov 03, 2021

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It looks like the video codec for the media I'm using is MP4/MOV H.264 4:2:0. Does that seem like it might be causing the issue? I'm not super familiar with codecs, so it's also really possible I'm not looking at what you're saying, but either way I'm not sure how to change it.

 

I only thought it wasn't the codec because I didn't change any settings or anything between 21 and 22, so I've been at a loss for what to try. I did try turning off Hardware Accelerated Encoding/Decoding, but nothing, unfortunately. Thank you for your help.

 

 

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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Put copies of your project media on a fast internal drive. Create a new project in Pr22 and import the copied media.

Any issues?

You could also try creating a new project in Pr22 and importing the old Pr21 project into it, leaving the media where it is on the external drive.

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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To get started on learning about codecs: https://blog.frame.io/2017/02/15/choose-the-right-codec/

 

I would try creating a Quicktime ProRes 422 Proxy or LT file and see how that performs in your timeline.

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Enthusiast ,
Nov 05, 2021 Nov 05, 2021

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I don't agree with you about the statement: be wary of the new version. If the product is officially released, users should not have uncertainty and hesitation when upgrading to a new version. To do this, you have launched the beta version, where the product is run-in and errors are identified that need to be fixed before the official version is released. Definitely wrong. Double standards are used when it is possible to solve at the initial stage, and it turns out that there are unresolved problems in the final version. And then the user suffers with a bunch of projects. Come to your senses and don't say that. Test Test Test. Personally, if a new update has been released, and even more so a major one, I immediately update, as I look forward and want to work on a new product. I am for updates, especially with new features, but solve problems in beta versions. I don't have to wait for the developers to solve them. So that's how they work if there are so many flaws in the new version.

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Absolutely agree. I am having the exact same issues reported and have tried all the remedies listed to no avail. This glitch has completely disrupted my weekly workflow where the only thing that has changed is the version of Adobe Premiere. This is absolutely an issue that needs to be patched and not something requiring proxies or new codecs.

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Explorer ,
Nov 04, 2021 Nov 04, 2021

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Hi all,

 

I'm attaching a screen recording so you can see what's going on. So, usually at this point, it plays out frozen like this for at least 30 seconds. Sometimes, it then stops, and jumps back to where it froze. Other times, it just doesn't stop (or maybe I didn't wait long enough.)

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Explorer ,
Nov 19, 2021 Nov 19, 2021

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Thanks for your post, I have encountered what appears to be the identical issue on a Windows 10 setup, I've created a separate post here, before someone kindly located and pointed me towards yours:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-cc-2022-crashes-on-fast-forward...

 

You can see a few things we've tried in that thread (disabling hardware acceleration, updating drivers, etc), all with no effect. After reinstalling, it appears PP2021 does not have this issue.

 

The only other info I have is that appears to be related to the file size, I can scrub smaller source files without locking up (12GB or less), my bigger files (35GB) lock reliably during scrubbing every time.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Same issue here. Generally I get very sluggish, almost unusable 4K 10-bit (GH-5) performance since upgrading to pp2022.

I use an SSD that reads 550mb/s and a 5700 xt and never had speed issues with this combination before.

Also Blackmagic RAW Benchmark (for what it's worth) gives me only 1/3rd fps since upgrading OSX to latest BigSur and PP2022

Switching back to pp21 if thats not solved soon

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Explorer ,
Nov 05, 2021 Nov 05, 2021

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I'm switching back to 21 this afternoon to see if the error goes away for me. I'll report back what I find.

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Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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Same issue on a 2021 Macbook Pro M1 Max running Monteray (for me the program just stalls but eventually I have control again). My friend has the same isssue as well on a 2010 Mac Pro running Catalina (his just crashes). To clarify, when we use the J/K/L keys to scrub faster/slower.

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New Here ,
Nov 06, 2021 Nov 06, 2021

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I'm experiencing this issue on a 2019 16" Macbook Pro with seperate TB3 externals for source material and scractch disks.

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Enthusiast ,
Nov 06, 2021 Nov 06, 2021

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Write to the developers using the user's voice and ask them this question when they fix it.
In general, an application used in the cinematography industry should not contain such obvious flaws. This, first of all, will not allow you to normally select, collect material on the timeline. Where do Adobe look when they release updates with such errors that are immediately visible.

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Explorer ,
Nov 11, 2021 Nov 11, 2021

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Hey everyone,

 

I'm happy to report that, after reverting to Premiere Pro 2021, I'm not having this issue. Hopefully it will be resolved in the next patch of 2022. I'll keep trying when that happens.

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Adobe Employee ,
Nov 18, 2021 Nov 18, 2021

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Hi all!

These projects that are freezing during a fast forward playback – were they created in Premiere Pro 2022? Or were they created in 2021 and then updated to 2022? This will help us find a permanent solution, thanks.

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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it's both.

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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I should also add I only work in multi cam edits so I don't know how it affects standard clip based sequences.

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Enthusiast ,
Nov 18, 2021 Nov 18, 2021

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I am currently working with projects in the new Premiere v.22. Playback is different from if I had opened the old project in a new version. But, but, but, it cannot be said that the reproduction is absolutely perfect. Yes, of course, there is no disappearing Play Heads on the timeline, but it leaves much to be desired. I'm waiting for the engineers to make the playback of clips on the timeline fast and stable. When viewing the movement of PlayHeads, you can see how it slows down, then goes normally. It feels like he's suffocating.

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Community Beginner ,
Nov 19, 2021 Nov 19, 2021

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It's with both for me, also.

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Explorer ,
Nov 19, 2021 Nov 19, 2021

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It's both for me as well. For one project, it was a Premiere 2020 project (the office hasn't updated) imported into Premiere 2022. But another project, created in 2022, had the same issue.

 

I've gone back to 2021 and am no longer having the issue, in case that helps. Thank you for looking into this!

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