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vimisses1the9
vimisses1the9
Participant
October 6, 2022
Answered

Premiere Pro 2022 not launching

  • October 6, 2022
  • 1 reply
  • 566 views

Every time I try to open the app, it stays on the splash screen for prolonged amount of times, then this error message pops up. I am well connected to the Internet, and I have worked on Premiere Pro projects offline and the software worked no problem, so I am not sure why the error messages is saying that I would need to be connected to the Internet to launch the app. I tried to force quit and reopen the app, and restarted my computer as well, but thi issue still keeps persisting.

I have seen the troubleshooting guide as well, but as I do not have an error number to refer to, I am not sure what I can do here.

If it helps with anything, it takes about a minute or two and multiple tries to force quit the app, and two weeks ago the app opened just fine... (although I did lose a lot of progress in my video editing for no reason, despite having saved the video multiple times whenever I worked on it)

This topic has been closed for replies.
Correct answer aTomician

Hello there, sorry to hear of your issue.

 

Please could you go through Jim Simons unofficial troubleshooting guide here: https://community.adobe.com/t5/premiere-pro-discussions/unofficial-premiere-pro-troubleshooting-guide/m-p/8789200#M54462 (bookmark it, it's a gem) and let us know how you get on?  This will solve 95% of problems although the bummer (as with all Adobe software) is that at a certain point it becomes quicker to just reinstall then to spend months trying to find a workaround which works for you.

1 reply

aTomician
aTomicianCorrect answer
Inspiring
October 6, 2022

Hello there, sorry to hear of your issue.

 

Please could you go through Jim Simons unofficial troubleshooting guide here: https://community.adobe.com/t5/premiere-pro-discussions/unofficial-premiere-pro-troubleshooting-guide/m-p/8789200#M54462 (bookmark it, it's a gem) and let us know how you get on?  This will solve 95% of problems although the bummer (as with all Adobe software) is that at a certain point it becomes quicker to just reinstall then to spend months trying to find a workaround which works for you.

Regards, aTomician
    vimisses1the9
    vimisses1the9Author
    Participant
    October 8, 2022

    Thank you so much, and sorry for the delayed reply! For some reason Premiere opened normally again after I let it be for 30 minutes, so the issue is soved(?) at least for now. I will definitely save the link to the troubleshooting guide, though!

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      October 8, 2022

      These problems can be created by a number of things. A first quick thing to try is reboot your computer to make sure all programs are closed fully and you can have a clean restart. If the problem continues, follow a troublshooting guide like @aTomician suggested. Often finding a fix to an issue involves trial and error going through various things.

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