Participant

Answered

Premiere Pro 2023 Export is way slower than 2022

Forum|Forum|3 years ago
October 29, 2022
6 replies
12067 views

Same videos same laptop but the export now is taking hours with 2023 rather than minutes with 2022!

What has changed ?

This topic has been closed for replies.

Correct answer Jacob.5

I was having this problem with extremely slow exports in Media Encoder 2023 v 23.3 so I tried exporting a single ~1 minute video directly from Premiere, and it exported in about 20 seconds. I checked my project settings in Premiere to make sure the renderer was set to Mercury Playback Engine GPU Acceleration, which it was. So I tried exporting the same exact video from MEl. After 5 minutes, it was looking like it would take another 30-60 minutes to export this simple 1 minute video.

THE FIX: In ME preferences > general, make sure under "video rendering" that "renderer" is also set to Mercury Playback Engine GPU Acceleration otherwise it will take an obscenely long amount of time to export videos.

I have no idea why this setting would have changed since it even says in both Premiere and ME that GPU Acceleration is the "recommended" setting, and yet after I updated to v23 this setting had apparently changed by itself to "software only", costing me several days of wasted time waiting for exports, until I found this setting. Thanks to the hints in this thread that pointed me in that direction but why, Adobe, why?

Jacob.5Correct answer

Inspiring

I was having this problem with extremely slow exports in Media Encoder 2023 v 23.3 so I tried exporting a single ~1 minute video directly from Premiere, and it exported in about 20 seconds. I checked my project settings in Premiere to make sure the renderer was set to Mercury Playback Engine GPU Acceleration, which it was. So I tried exporting the same exact video from MEl. After 5 minutes, it was looking like it would take another 30-60 minutes to export this simple 1 minute video.

THE FIX: In ME preferences > general, make sure under "video rendering" that "renderer" is also set to Mercury Playback Engine GPU Acceleration otherwise it will take an obscenely long amount of time to export videos.

I have no idea why this setting would have changed since it even says in both Premiere and ME that GPU Acceleration is the "recommended" setting, and yet after I updated to v23 this setting had apparently changed by itself to "software only", costing me several days of wasted time waiting for exports, until I found this setting. Thanks to the hints in this thread that pointed me in that direction but why, Adobe, why?

E

erickh78773358

Participant

Its ridiculous how slow 2023 is, I have a high spec pc but 2023 just seems to obliterate it in some way even though its only using a fraction of the cpu and gpu.
I have 2021 installed and it eats through exactly the same projects like butter, I have multiple adjustment layers and no pre rendering needed while 2023 wants to spend 3 hours pre rendering an ungraded 5min sequence ROFL
And we pay 60bucks a month for this????

Kevin-Monahan

Community Manager

Hi Erick,

Sorry about that. Do you have an NVIDIA GPU? Which drivers are you using? Are they the studio drivers? Hope to help.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

M

Manuela28183027t966

Participant

Yes I have same and more problems with 2023

J

jennarrative

Participant

Nightmare. Not only is PP extremely slow, but the 2023 Media Encoder is also painfully slow. It took 10-15 minutes to render a 1.5 minute piece with minimal assets & graphics. Ridiculous. I will revert to using 2022. It would be great if Adobe could provide adequate information before we install updates.

Kevin-Monahan

Community Manager

Try this, Jen,

Choose File > Close All Projects. Then Preferences > Media Cache. Choose to delete ALL media cache (the second option). Deleting media cache can often solve issues like this, as can deleting preferences. Hope we can assist you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

D

David from the BBC

Participant

Same issue here, 4 minute Prores 422 to H264 videos that used to take 30 seconds now taking 12 minutes. 24 times as long. Nice

AMD 5800x3D, 32Gb 3600Mhz RAM, Nvidia RTX 3080 10Gb

A restart seems to have fixed this. Preferences indicated Hardware encoding was enabled, but also said it needed a restart to enable it. Very weird as i would have never disabled it. Exports back to 30 seconds. I hope that helps someone, and please don't shout PEBCAK at me, you shouldn't need to check everything everytime you open a programme.

R Neil Haugen

Legend

"Hardware rendering" in exports or renders does not refer to the use of the GPU.

It only refers to whether the computer has the right bits for H.264/5 encode/decode for the most part. And the other part is that no 'hardware encode' is possible in any NLE for 2-pass H.264/5 encoding.

Also ... check your Preferences, to see if the twin options for H.264/5 encoding and decoding are checked.

Neil

Everyone's mileage always varies ...

J

Joe Mercer

Participant

This happens every time they update Premiere. It is why I've turned off the automatic updates. But, despite better judgement, I updated Premiere this morning, and the video that took 12 minutes to export yesterday is on it's third hour today. Any ideas or settings I could look at?

R Neil Haugen

Legend

What's the problem with installing a new version? You don't replace the old one, do you? I don't, there's no reason to do so, and many reasons to keep the older versions installed.

So one can always install the new major version, test ... and migrate to it when it works correctly. Without interfering with getting work done.

Neil

Everyone's mileage always varies ...

R

RjL190365

Legend

What are the exact specs of your laptop (the exact full name of both the CPU and GPU, plus the exact amount of RAM and your workin video disks)?

You see, the minimum supported config for Premiere Pro changes every year, and is dictated by the versions of the graphics drivers that were current at the time of that year's major version release. That means that if you have a GPU with a first-gen Maxwell GPU, Premiere Pro 2023 will no longer work properly because it requires a much newer version of CUDA than what that GPU supports as CUDA support for the first-gen Maxwell GPUs has been depreciated in newer graphics drivers since late summer 2021.