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noah25558464vd62
Participant
October 11, 2023
Answered

Premiere Pro 2024.0 Not Transcribing source clips.

  • October 11, 2023
  • 37 replies
  • 22881 views

Premiere Pro 2024.0 Not Transcribing source clips.In the transcript window when you click transcribe it attempts to then fails

    Correct answer wcole90

    It's working fine now. Thank you

    37 replies

    Show previous replies
    R
    richyratton
    Known Participant
    October 12, 2023

    i've got auto transcribe and auto language detection disabled anyhow. the clip its failing on is an 11gb MXF, not sure i can send that?

      nbechere
      Adobe Employee
      nbechere
      Adobe Employee
      October 12, 2023

      Got it - that is good to know that it works on some clips but not on others. Any way you can send me the clip it's failing on via PM? Can you check if you run into the same issues with "Auto Language Detection" disabled (Preferences -> Transcription). 

      R
      richyratton
      Known Participant
      October 12, 2023

      Thanks for getting back to us - it seems to work on some clips and not others. When it doesn't work, you click Transcribe for timeline clips and for 1s it looks like it might, then it just reverts to the Transcribe button. If you click Transcribe Source, the create transcription dialog appears but it doesn't do anything. I'm on an M1 Pro macbook pro running sonoma. I've also had the transcription tab crash and need closing and reopening, although it won't do it now so i can take a screengrab...

        nbechere
        Adobe Employee
        nbechere
        Adobe Employee
        October 12, 2023

        Thanks for the report. Transcription is working for us internally under MacOS Sonoma with M1 Laptops - so I'm trying to get to the bottom of this. Can you send me a screen recording of the error you are seeing and could I get access to the specific source clip you are using to see if is in any way related to the clip?

        R
        richyratton
        Known Participant
        October 12, 2023

        I second this - transcription has gone to hell in a handcart in prem 24 on mac sonoma...

          N
          noah25558464vd62Author
          Participant
          October 11, 2023

          Hi Alexander
          I did a clean re-install and the transcription window could not detect audio dialogue in the clip(it was a straight well mic’d intvw) and wouldn’t attempt a transcription.
          I did a complete de-install of 2024 and re-install 23.5 and that’s working fine
          Noah

          MBP 13” M1,2020
          Mac OS Sonoma 14.0

          Noah Brookoff

            HAYABUSA
            HAYABUSA
            Participating Frequently
            November 3, 2024

            I definitely need to try this! thank you so much! I hope mine works! 😄

            Sincerely, EL HAYABUSON! 🤣
            Alexander Riss
            Adobe Employee
            Alexander Riss
            Adobe Employee
            October 11, 2023

            Thank you for your feedback!

            Can you please uninstall Premiere Pro and then open the folder where Premiere Pro was installed before (e.g. C:\Program Files\Adobe\Adobe Premiere Pro 2024) and make sure the folder is empty - if not delete everything in it.
            Then re-instal Premiere Pro - this should make sure all language packs are re-applied in a clean way.

             

            Best regards,

             Alexander

              R
              rollisfontenot3
              Participant
              October 18, 2024

              Hi, I tried this and it still doesn't work. I also upgraded to version 25. Thanks and let me know if you have more ideas

                R
                rollisfontenot3
                Participant
                October 18, 2024

                I stand corrected. I found another 2 versions on my computers under differnt folders. I had to get rid of all of them and not it seems to be working when I reinstalled the last version (25). Thanks!

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