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Gabriel Carline
Participant
February 26, 2024
Answered

Premiere Pro 2024 no video preview - renderer option greyed out Macbook Air m2 2023

  • February 26, 2024
  • 1 reply
  • 433 views

Hi,

 

I have a 2023 M2 macbook air running premiere pro 2024 and have no preview video when playing a video file.  There is a still in the preview frame but the video does not run.  When checking settings the video renderer is greyed out.  I have tried to find a 2023 version but there isn't one to download through the adobe cloud.

 

 

Many thanks

 

    This topic has been closed for replies.
    Correct answer Gabriel Carline

    Actually I solved this one

     

    I had imnported the videos into Photos on mac and from there they cannot be exported directly into Premiere Pro.  If you drag and drop they become jpeg files.  I had to start again from a folder in mac and once dropped from there they work fine

     

     

    1 reply

    G
    Gabriel CarlineAuthorCorrect answer
    Participant
    February 26, 2024

    Actually I solved this one

     

    I had imnported the videos into Photos on mac and from there they cannot be exported directly into Premiere Pro.  If you drag and drop they become jpeg files.  I had to start again from a folder in mac and once dropped from there they work fine

     

     

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