Premiere Pro 2024 Playback Lagging

[massimom63754706]

I'm not sure what's wrong but I can't for the life of me get my playback to run smoothly. Everything else works as fast as it should. 

I'm running it off an external with almost  1tb of storage left, I've uninstalled/reinstalled, reset the caches, have zero effects or luts on the clips -- WHAT AM I DOING WRONG? 

[Kevin-Monahan]

Hi @massimom63754706,

Got your note. Bad performance, eh? We need more info about your system and media, please: FAQ: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

Thanks,
Kevin

[adamjrichman]

Same, latest Premiere (non-beta). M2 Max on a Macbook Pro, 96gb of RAM on Ventura 13.5. Mix of h264 originals. Pretty pittiful performance, even after rendering my entire sequence to Prores LT. This is like a 90 seconds sequence, too. Full green in the top bar and absolutely atrocious playback. Feeling very annoyed I updated my project file from 23 (I know, I know). 

Frankly I only upgraded because I thought Speech Enhance was actually built in to 24, then I learned it's only in Beta, so I installed Beta, but Beta is a total failure because Beta doesn't sync preferences over. I tried duplicating my complete profile from ~iCloud/Documents/Adobe/Premiere AND doing the sync up to the cloud / sync down from the cloud bit. Neither accurately carried over my Preferences (label colors). 

So now I have crap performance (which honestly 23 wasn't that bad) and not the useful new feature I cared about. So annoying. 

[adamjrichman]

Oh actually, this is the same bug that plauged me in 23.0 I'm just now realizing. 

Good luck with this one — if my Program/Source window is edge-to-edge touching the edges of the screen, playback is dogshit. If I bring the window in by just a few pixels on either side, it's butter smooth. Classic Premiere problem — something totally ridiculous that would only effect this application. 🤦‍

[Kevin-Monahan]

Hi @massimom63754706, Hi @adamjrichman,

Have you tried pressing Shift at launch to launch the Reset Options dialog box? You can delete media cache and reset preferences here. Please try those things, then report back.

Thanks,
Kevin

[adamjrichman]

Of course I have. Absolutely no change. I've also tried different TB4 cables, Displayport cables, HDMI cables... every possible thing to correct this issue that occurs only in Premiere to no avail. Multiple issues plauge my Premire experience — 1. Not being able to keep the window edge-to-edge on my monitor. 2. Not be able to put the playback window in the top half of my rotated-90-degree screen without Premiere trying to flip the image sideways or simply spazz out. 3. Not being able to playback without massive lag. 23 much more stable re: lag (again, 24 so far is pittiful — 5x faster timeline experience? More like 50x slower). 23 does not resolve issue 1 and 2. 

[mikih95087121]

Same issues.  2024 is laggy on any move I make-- dragging on the timeline, changing graphic position, playback... it's really bad.  I ended up downgrading my project so I could open it back up in 2023, which is quite smooth.  So far my experience with  2024 (and I tried the beta with the same results) has been awful.   

Macbook pro, 2.4ghz 8 core i9, 32gb, radeon 555X 4GB.  Pleeeeeaaaase fix this.  

[Kevin-Monahan]

Hi @mikih95087121, Hi @adamjrichman, Hello, @massimom63754706,

I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. 

Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

Thanks,
Kevin

[Pumpkinpizza]

Same issue, Play more than 2x clips together Laggy.

I think this started when my Nvidia Drivers updated & NOT upgraded to 2024.

I just installed new drivers, I thought maybe there was a bug seeing another new version came out so quick Nvidia might have patched it.

But after update no difference. Making it imposible to edit.

Mod note: Edited. Please avoid profanity, even if implied with initials, etx. Minors are here.

[Kevin-Monahan]

Send support a message here in the chat pod in the lower right: https://helpx.adobe.com/contact.html. I hope they can help you.

Kevin

[deucesdean]

Same for me as well...I haven't got time to root through all possible solutions, so I'll just have to downgrade back to 23....the 5x faster timeline was a massive sell as I've not been happy with the experience for a while and now it's even worse! 

And this is just after my 13 year old daughter has introduced me to CapCut on her phone, which after a little play on my desktop seems to absolutely wipe the floor with Prem in terms of playback, rendering and exporting speeds...not to mention all of the instant effects on offer, that are so appealing to the insta generation - is Premiere a dinosaur on the cusp of extinction??