Premiere Pro 2025 Crashes + Bluescreens ("DRIVER_IRQL_NOT_LESS_OR_EQUAL")
Hi everyone,
I'm experiencing constant crashes in Adobe Premiere Pro 2025 and recurring BSODs (Blue Screens of Death) on my high-end PC, even after extensive troubleshooting. The main crash issue in Premiere Pro seems to be related to "mc_dec_hevc.dll," which suggests a possible HEVC codec issue. However, now I’m also getting random BSODs, making me suspect a deeper driver or system-level issue.
System Specs:
- OS: Windows 11 Pro (Version 10.0.26100)
- CPU: Intel Core i9-14900K
- RAM: 128 GB
- Storage: 3.6 TB SSD
- GPU: NVIDIA GeForce RTX 4090 (Studio Driver 572.16 – Jan 30, 2025)
- Monitors: 2x Samsung C49RG9x (2560x1440 @ 100Hz)
Issue #1: Premiere Pro 2025 Crashing (mc_dec_hevc.dll Error)
Premiere Pro 2025 (Version 25.1.0.73) crashes immediately when GPU acceleration is enabled. Disabling hardware acceleration temporarily stopped crashes, but the software is much slower.
Crash Log:
pgsql
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Faulting application name: Adobe Premiere Pro.exe, Version: 25.1.0.73
Faulting module name: mc_dec_hevc.dll, Version: 13.2.0.18471
Exception code: 0xc0000005
Faulting module path: C:\Users\Public\Documents\AdobeInstalledCodecsTier2\4.0\mc_dec_hevc.dll
This suggests that the HEVC codec or GPU decoding may be causing issues.
Issue #2: Recurring BSODs ("DRIVER_IRQL_NOT_LESS_OR_EQUAL")
Recently, my system started crashing with BSODs, even outside of Premiere Pro. The error message points to a driver issue:
🛑 Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
This typically indicates an issue with GPU drivers, memory, or system stability.
What I've Tried So Far:
✅ Updated GPU drivers (NVIDIA Studio Driver 572.16 – Jan 30, 2025)
✅ Ran MemTest86 – No RAM errors detected
✅ Disabled GPU acceleration in Premiere Pro – Crashes stopped, but performance is bad
✅ Reinstalled Premiere Pro – No improvement
✅ Ran sfc /scannow & DISM – No corrupted system files
✅ Checked Windows Event Viewer – No clear cause
✅ Windows fully updated
Next Steps & Help Needed:
I’ve run out of ideas. A few questions:
- Has anyone experienced Premiere Pro crashes related to mc_dec_hevc.dll?
- Are there known compatibility issues between NVIDIA Studio Driver 572.16 and Windows 11 (10.0.26100)?
- Would downgrading to an older GPU driver (e.g., from Dec 2024) help?
- Could a faulty HEVC codec be causing this, and if so, how can I repair or reinstall it?
- Is my BSOD related to Premiere Pro crashes, or is it a separate system issue?
I’d really appreciate any insights! If you need crash dumps, Event Viewer logs, or other details, let me know.
Thanks in advance! 🙏
George
