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Peyroolia
Participant
July 22, 2022
Question

Premiere Pro 22.5.0.62 quit unexpectedly macOS Monterey 12.5

  • July 22, 2022
  • 1 reply
  • 1116 views

Hi, I can't open the program as it is crashing on the start,

So i've tried:

(deleting doc/adobe/premiere pro, deleting library/caches/adobe/premiere pro, giving all permissions to /library/preferences/adobe folder) and then finally uninstalling all adobe apps + creative cloud > reboot > clean install but still crashes.

Please Help me 🙏

I am getting this Problem Report:

 

Process:               Adobe Premiere Pro 2022 [7260]
Path:                  /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/MacOS/Adobe Premiere Pro 2022
Identifier:            com.adobe.PremierePro.22
Version:               22.5 (22.5)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-07-22 12:34:43.5822 +0430
OS Version:            macOS 12.5 (21G72)
Report Version:        12
Anonymous UUID:        5BA911B6-E481-006C-23DB-F153500BC49D

Sleep/Wake UUID:       0C6406E1-ECBF-4C95-9C26-C043E56F05DC

Time Awake Since Boot: 12000 seconds
Time Since Wake:       5347 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid))
Exception Codes:       UNKNOWN_0x32 at 0x000000012fc9f150
Exception Codes:       0x0000000000000032, 0x000000012fc9f150
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace CODESIGNING, Code 2 

VM Region Info: 0x12fc9f150 is in 0x12fa30000-0x12fca8000;  bytes after start: 2552144  bytes before end: 36527
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      __LINKEDIT                  12f104000-12fa30000    [ 9392K] r--/rwx SM=COW  ...ersions/A/HSL
--->  __TEXT                      12fa30000-12fca8000    [ 2528K] r-x/rwx SM=COW  .../Registration
      __DATA_CONST                12fca8000-12fcb8000    [   64K] r--/rwx SM=COW  .../Registration

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage


Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   dyld                          	       0x104c2dc24 strlen + 4
1   dyld                          	       0x104c57710 objc::StringHashTable::tryGetIndex(char const*) const + 36
2   dyld                          	       0x104c541c0 dyld4::APIs::_dyld_get_objc_selector(char const*) + 136
3   libobjc.A.dylib               	       0x186d66fd4 __sel_registerName(char const*, bool, bool) + 48
4   libobjc.A.dylib               	       0x186d65e30 map_images_nolock + 3672
5   libobjc.A.dylib               	       0x186d64f4c map_images + 100
6   dyld                          	       0x104c3ba58 invocation function for block in dyld4::RuntimeState::setObjCNotifiers(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*)) + 304
7   dyld                          	       0x104c36a98 dyld4::RuntimeState::withLoadersReadLock(void () block_pointer) + 92
8   dyld                          	       0x104c3b91c dyld4::RuntimeState::setObjCNotifiers(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*)) + 104
9   dyld                          	       0x104c50ac4 dyld4::APIs::_dyld_objc_notify_register(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*)) + 96
10  libobjc.A.dylib               	       0x186d64e14 _objc_init + 1616
11  libdispatch.dylib             	       0x186d1f4d0 _os_object_init + 24
12  libdispatch.dylib             	       0x186d2ecc0 libdispatch_init + 400
13  libSystem.B.dylib             	       0x191a4969c libSystem_initializer + 236
14  dyld                          	       0x104c41f4c invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 164
15  dyld                          	       0x104c6b784 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340
16  dyld                          	       0x104c61ed8 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 528
17  dyld                          	       0x104c2df98 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 168
18  dyld                          	       0x104c61c80 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192
19  dyld                          	       0x104c6b1d4 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516
20  dyld                          	       0x104c41e8c dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 172
21  dyld                          	       0x104c48a4c dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 44
22  dyld                          	       0x104c572a4 dyld4::APIs::runAllInitializersForMain() + 48
23  dyld                          	       0x104c31dbc dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3136
24  dyld                          	       0x104c3106c start + 488


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000012fc9f151   x1: 0x000000012fc9f150   x2: 0x0000000104c54138   x3: 0x0000000104c8e6c8
    x4: 0x0000000000000000   x5: 0x0000000000000000   x6: 0x0000000000000000   x7: 0x0000000000000b70
    x8: 0x00000001d439f608   x9: 0x000000004d608a28  x10: 0x0000000000000000  x11: 0x00000001d439fa28
   x12: 0xe343b2ab230085c0  x13: 0x000000000000003a  x14: 0x6781ca00c2d8d5c3  x15: 0x0000697369766f72
   x16: 0x252d000104c8e6c8  x17: 0x00000000000002c8  x18: 0x0000000000000000  x19: 0x000000012fc9f151
   x20: 0x00000001d439f608  x21: 0x00000001d439f608  x22: 0x0000000104ca4660  x23: 0x0000000000000006
   x24: 0x000000000000000d  x25: 0x00000001dfe12000  x26: 0x00000000cffaedfe  x27: 0x00000000000001e1
   x28: 0x00000000000001e1   fp: 0x000000016b312b10   lr: 0x0000000104c57710
    sp: 0x000000016b312af0   pc: 0x0000000104c2dc24 cpsr: 0x20001000
   far: 0x000000012fc9f150  esr: 0x92000007 (Data Abort) byte read Translation fault

Binary Images:
       0x104c2c000 -        0x104c8bfff dyld (*) <75627683-a780-32ad-ae34-cf86dd23a26b> /usr/lib/dyld
       0x186d63000 -        0x186da0fff libobjc.A.dylib (*) <3d936842-5903-31ad-b1ae-1de4f4b448a6> /usr/lib/libobjc.A.dylib
       0x186d1c000 -        0x186d62fff libdispatch.dylib (*) <035d23d9-4cb5-3759-9059-1f7878f89fee> /usr/lib/system/libdispatch.dylib
       0x191a48000 -        0x191a49fff libSystem.B.dylib (*) <a6bdb3ed-2579-3d2b-b7a6-b7139328c9f3> /usr/lib/libSystem.B.dylib
       0x12fa30000 -        0x12fca7fff com.adobe.Registration.framework (22.5.0) <58c90a97-3e2a-35d5-8022-b2da074133cf> /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/Registration.framework/Versions/A/Registration

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=2.0G resident=0K(0%) swapped_out_or_unallocated=2.0G(100%)
Writable regions: Total=564.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=564.1M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Kernel Alloc Once                   32K        1 
MALLOC                           137.2M       11 
MALLOC guard page                   96K        6 
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
STACK GUARD                       56.0M        1 
Stack                             8176K        1 
__AUTH                            2140K      223 
__AUTH_CONST                      17.0M      390 
__CTF                               756        1 
__DATA                            54.4M      776 
__DATA_CONST                      44.2M      686 
__DATA_DIRTY                      1272K      148 
__FONT_DATA                          4K        1 
__LINKEDIT                         1.1G      299 
__OBJC_CONST                      2533K      194 
__OBJC_RO                         83.0M        1 
__OBJC_RW                         3168K        1 
__TEXT                           970.1M      704 
__UNICODE                          592K        1 
dyld private memory               1120K        3 
shared memory                       16K        1 
===========                     =======  ======= 
TOTAL                              2.8G     3450 
TOTAL, minus reserved VM space     2.4G     3450 



-----------
Full Report
-----------

{"app_name":"Adobe Premiere Pro 2022","timestamp":"2022-07-22 12:34:48.00 +0430","app_version":"22.5","slice_uuid":"fdd2dca5-2eab-3658-97c1-6e854bf34641","build_version":"22.5","platform":1,"bundleID":"com.adobe.PremierePro.22","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.5 (21G72)","incident_id":"C6AF17A9-0DF6-42E0-A772-2019142BD151","name":"Adobe Premiere Pro 2022"}
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  "uptime" : 12000,
  "procLaunch" : "2022-07-22 12:34:42.0274 +0430",
  "procRole" : "Background",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
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  "bug_type" : "309",
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  "bundleInfo" : {"CFBundleShortVersionString":"22.5","CFBundleVersion":"22.5","CFBundleIdentifier":"com.adobe.PremierePro.22"},
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  "coalitionName" : "com.adobe.PremierePro.22",
  "crashReporterKey" : "5BA911B6-E481-006C-23DB-F153500BC49D",
  "wakeTime" : 5347,
  "sleepWakeUUID" : "0C6406E1-ECBF-4C95-9C26-C043E56F05DC",
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  "isCorpse" : 1,
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  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":135659,"threadState":{"x":[{"value":5096730961},{"value":5096730960},{"value":4375003448,"symbolLocation":0,"symbol":"dyld4::APIs::_dyld_get_objc_selector(char const*)"},{"value":4375242440,"symbolLocation":728,"symbol":"vtable for dyld4::APIs"},{"value":0},{"value":0},{"value":0},{"value":2928},{"value":7855535624,"objc-selector":""},{"value":1298172456},{"value":0},{"value":7855536680,"objc-selector":""},{"value":16376129118145643968},{"value":58},{"value":7458464562520053187},{"value":115944411524978},{"value":2678797357730555592,"symbolLocation":2678797353355313880,"symbol":"vtable for 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      "factorPackIds" : {
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}

 

This topic has been closed for replies.

1 reply

Ishan Y
Community Manager
Community Manager
July 22, 2022

Hey Peyroolia,

 

Welcome to the community, and sorry for the crash. Is Premiere crashing on the splash screen, or does it crash after loading? Is this issue project-specific, or does it happen even if you're not opening any project? Could you try launching through Rosetta mode and see if Premiere still crashes? Also, let us know if you made any recent updates or changes to your system. We're here to help! 

 

Thanks,

Ishan