Question
Premiere Pro 22.5.0.62 quit unexpectedly macOS Monterey 12.5
Hi, I can't open the program as it is crashing on the start,
So i've tried:
(deleting doc/adobe/premiere pro, deleting library/caches/adobe/premiere pro, giving all permissions to /library/preferences/adobe folder) and then finally uninstalling all adobe apps + creative cloud > reboot > clean install but still crashes.
Please Help me 🙏
I am getting this Problem Report:
Process: Adobe Premiere Pro 2022 [7260]
Path: /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/MacOS/Adobe Premiere Pro 2022
Identifier: com.adobe.PremierePro.22
Version: 22.5 (22.5)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-07-22 12:34:43.5822 +0430
OS Version: macOS 12.5 (21G72)
Report Version: 12
Anonymous UUID: 5BA911B6-E481-006C-23DB-F153500BC49D
Sleep/Wake UUID: 0C6406E1-ECBF-4C95-9C26-C043E56F05DC
Time Awake Since Boot: 12000 seconds
Time Since Wake: 5347 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid))
Exception Codes: UNKNOWN_0x32 at 0x000000012fc9f150
Exception Codes: 0x0000000000000032, 0x000000012fc9f150
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace CODESIGNING, Code 2
VM Region Info: 0x12fc9f150 is in 0x12fa30000-0x12fca8000; bytes after start: 2552144 bytes before end: 36527
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
__LINKEDIT 12f104000-12fa30000 [ 9392K] r--/rwx SM=COW ...ersions/A/HSL
---> __TEXT 12fa30000-12fca8000 [ 2528K] r-x/rwx SM=COW .../Registration
__DATA_CONST 12fca8000-12fcb8000 [ 64K] r--/rwx SM=COW .../Registration
Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x104c2dc24 strlen + 4
1 dyld 0x104c57710 objc::StringHashTable::tryGetIndex(char const*) const + 36
2 dyld 0x104c541c0 dyld4::APIs::_dyld_get_objc_selector(char const*) + 136
3 libobjc.A.dylib 0x186d66fd4 __sel_registerName(char const*, bool, bool) + 48
4 libobjc.A.dylib 0x186d65e30 map_images_nolock + 3672
5 libobjc.A.dylib 0x186d64f4c map_images + 100
6 dyld 0x104c3ba58 invocation function for block in dyld4::RuntimeState::setObjCNotifiers(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*)) + 304
7 dyld 0x104c36a98 dyld4::RuntimeState::withLoadersReadLock(void () block_pointer) + 92
8 dyld 0x104c3b91c dyld4::RuntimeState::setObjCNotifiers(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*)) + 104
9 dyld 0x104c50ac4 dyld4::APIs::_dyld_objc_notify_register(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*)) + 96
10 libobjc.A.dylib 0x186d64e14 _objc_init + 1616
11 libdispatch.dylib 0x186d1f4d0 _os_object_init + 24
12 libdispatch.dylib 0x186d2ecc0 libdispatch_init + 400
13 libSystem.B.dylib 0x191a4969c libSystem_initializer + 236
14 dyld 0x104c41f4c invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 164
15 dyld 0x104c6b784 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340
16 dyld 0x104c61ed8 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 528
17 dyld 0x104c2df98 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 168
18 dyld 0x104c61c80 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192
19 dyld 0x104c6b1d4 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516
20 dyld 0x104c41e8c dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 172
21 dyld 0x104c48a4c dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 44
22 dyld 0x104c572a4 dyld4::APIs::runAllInitializersForMain() + 48
23 dyld 0x104c31dbc dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3136
24 dyld 0x104c3106c start + 488
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x000000012fc9f151 x1: 0x000000012fc9f150 x2: 0x0000000104c54138 x3: 0x0000000104c8e6c8
x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000b70
x8: 0x00000001d439f608 x9: 0x000000004d608a28 x10: 0x0000000000000000 x11: 0x00000001d439fa28
x12: 0xe343b2ab230085c0 x13: 0x000000000000003a x14: 0x6781ca00c2d8d5c3 x15: 0x0000697369766f72
x16: 0x252d000104c8e6c8 x17: 0x00000000000002c8 x18: 0x0000000000000000 x19: 0x000000012fc9f151
x20: 0x00000001d439f608 x21: 0x00000001d439f608 x22: 0x0000000104ca4660 x23: 0x0000000000000006
x24: 0x000000000000000d x25: 0x00000001dfe12000 x26: 0x00000000cffaedfe x27: 0x00000000000001e1
x28: 0x00000000000001e1 fp: 0x000000016b312b10 lr: 0x0000000104c57710
sp: 0x000000016b312af0 pc: 0x0000000104c2dc24 cpsr: 0x20001000
far: 0x000000012fc9f150 esr: 0x92000007 (Data Abort) byte read Translation fault
Binary Images:
0x104c2c000 - 0x104c8bfff dyld (*) <75627683-a780-32ad-ae34-cf86dd23a26b> /usr/lib/dyld
0x186d63000 - 0x186da0fff libobjc.A.dylib (*) <3d936842-5903-31ad-b1ae-1de4f4b448a6> /usr/lib/libobjc.A.dylib
0x186d1c000 - 0x186d62fff libdispatch.dylib (*) <035d23d9-4cb5-3759-9059-1f7878f89fee> /usr/lib/system/libdispatch.dylib
0x191a48000 - 0x191a49fff libSystem.B.dylib (*) <a6bdb3ed-2579-3d2b-b7a6-b7139328c9f3> /usr/lib/libSystem.B.dylib
0x12fa30000 - 0x12fca7fff com.adobe.Registration.framework (22.5.0) <58c90a97-3e2a-35d5-8022-b2da074133cf> /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/Registration.framework/Versions/A/Registration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=2.0G resident=0K(0%) swapped_out_or_unallocated=2.0G(100%)
Writable regions: Total=564.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=564.1M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Kernel Alloc Once 32K 1
MALLOC 137.2M 11
MALLOC guard page 96K 6
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
STACK GUARD 56.0M 1
Stack 8176K 1
__AUTH 2140K 223
__AUTH_CONST 17.0M 390
__CTF 756 1
__DATA 54.4M 776
__DATA_CONST 44.2M 686
__DATA_DIRTY 1272K 148
__FONT_DATA 4K 1
__LINKEDIT 1.1G 299
__OBJC_CONST 2533K 194
__OBJC_RO 83.0M 1
__OBJC_RW 3168K 1
__TEXT 970.1M 704
__UNICODE 592K 1
dyld private memory 1120K 3
shared memory 16K 1
=========== ======= =======
TOTAL 2.8G 3450
TOTAL, minus reserved VM space 2.4G 3450
-----------
Full Report
-----------
{"app_name":"Adobe Premiere Pro 2022","timestamp":"2022-07-22 12:34:48.00 +0430","app_version":"22.5","slice_uuid":"fdd2dca5-2eab-3658-97c1-6e854bf34641","build_version":"22.5","platform":1,"bundleID":"com.adobe.PremierePro.22","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.5 (21G72)","incident_id":"C6AF17A9-0DF6-42E0-A772-2019142BD151","name":"Adobe Premiere Pro 2022"}
{
"uptime" : 12000,
"procLaunch" : "2022-07-22 12:34:42.0274 +0430",
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro17,1",
"procStartAbsTime" : 290843448591,
"coalitionID" : 3444,
"osVersion" : {
"train" : "macOS 12.5",
"build" : "21G72",
"releaseType" : "User"
},
"captureTime" : "2022-07-22 12:34:43.5822 +0430",
"incident" : "C6AF17A9-0DF6-42E0-A772-2019142BD151",
"bug_type" : "309",
"pid" : 7260,
"procExitAbsTime" : 290879296533,
"translated" : false,
"cpuType" : "ARM-64",
"procName" : "Adobe Premiere Pro 2022",
"procPath" : "\/Applications\/Adobe Premiere Pro 2022\/Adobe Premiere Pro 2022.app\/Contents\/MacOS\/Adobe Premiere Pro 2022",
"bundleInfo" : {"CFBundleShortVersionString":"22.5","CFBundleVersion":"22.5","CFBundleIdentifier":"com.adobe.PremierePro.22"},
"storeInfo" : {"deviceIdentifierForVendor":"1CA9778C-6EFD-505C-9E9F-8A4479636724","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.PremierePro.22",
"crashReporterKey" : "5BA911B6-E481-006C-23DB-F153500BC49D",
"wakeTime" : 5347,
"sleepWakeUUID" : "0C6406E1-ECBF-4C95-9C26-C043E56F05DC",
"sip" : "enabled",
"vmRegionInfo" : "0x12fc9f150 is in 0x12fa30000-0x12fca8000; bytes after start: 2552144 bytes before end: 36527\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n __LINKEDIT 12f104000-12fa30000 [ 9392K] r--\/rwx SM=COW ...ersions\/A\/HSL\n---> __TEXT 12fa30000-12fca8000 [ 2528K] r-x\/rwx SM=COW ...\/Registration\n __DATA_CONST 12fca8000-12fcb8000 [ 64K] r--\/rwx SM=COW ...\/Registration",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000032, 0x000000012fc9f150","rawCodes":[50,5096730960],"type":"EXC_BAD_ACCESS","signal":"SIGKILL (Code Signature Invalid)","subtype":"UNKNOWN_0x32 at 0x000000012fc9f150"},
"termination" : {"namespace":"CODESIGNING","flags":0,"code":2},
"ktriageinfo" : "VM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\n",
"vmregioninfo" : "0x12fc9f150 is in 0x12fa30000-0x12fca8000; bytes after start: 2552144 bytes before end: 36527\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n __LINKEDIT 12f104000-12fa30000 [ 9392K] r--\/rwx SM=COW ...ersions\/A\/HSL\n---> __TEXT 12fa30000-12fca8000 [ 2528K] r-x\/rwx SM=COW ...\/Registration\n __DATA_CONST 12fca8000-12fcb8000 [ 64K] r--\/rwx SM=COW ...\/Registration",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":135659,"threadState":{"x":[{"value":5096730961},{"value":5096730960},{"value":4375003448,"symbolLocation":0,"symbol":"dyld4::APIs::_dyld_get_objc_selector(char const*)"},{"value":4375242440,"symbolLocation":728,"symbol":"vtable for dyld4::APIs"},{"value":0},{"value":0},{"value":0},{"value":2928},{"value":7855535624,"objc-selector":""},{"value":1298172456},{"value":0},{"value":7855536680,"objc-selector":""},{"value":16376129118145643968},{"value":58},{"value":7458464562520053187},{"value":115944411524978},{"value":2678797357730555592,"symbolLocation":2678797353355313880,"symbol":"vtable for dyld4::APIs"},{"value":712},{"value":0},{"value":5096730961},{"value":7855535624,"objc-selector":""},{"value":7855535624,"objc-selector":""},{"value":4375332448,"symbolLocation":224,"symbol":"_main_thread"},{"value":6},{"value":13},{"value":8051040256,"symbolLocation":80,"symbol":"g_ipv6_protocol_callbacks"},{"value":3489328638},{"value":481},{"value":481}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4375017232},"cpsr":{"value":536875008},"fp":{"value":6093351696},"sp":{"value":6093351664},"esr":{"value":2449473543,"description":"(Data Abort) byte read Translation fault"},"pc":{"value":4374846500,"matchesCrashFrame":1},"far":{"value":5096730960}},"queue":"com.apple.main-thread","frames":[{"imageOffset":7204,"symbol":"strlen","symbolLocation":4,"imageIndex":0},{"imageOffset":177936,"symbol":"objc::StringHashTable::tryGetIndex(char const*) const","symbolLocation":36,"imageIndex":0},{"imageOffset":164288,"symbol":"dyld4::APIs::_dyld_get_objc_selector(char const*)","symbolLocation":136,"imageIndex":0},{"imageOffset":16340,"symbol":"__sel_registerName(char const*, bool, bool)","symbolLocation":48,"imageIndex":1},{"imageOffset":11824,"symbol":"map_images_nolock","symbolLocation":3672,"imageIndex":1},{"imageOffset":8012,"symbol":"map_images","symbolLocation":100,"imageIndex":1},{"imageOffset":64088,"symbol":"invocation function for block in dyld4::RuntimeState::setObjCNotifiers(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*))","symbolLocation":304,"imageIndex":0},{"imageOffset":43672,"symbol":"dyld4::RuntimeState::withLoadersReadLock(void () block_pointer)","symbolLocation":92,"imageIndex":0},{"imageOffset":63772,"symbol":"dyld4::RuntimeState::setObjCNotifiers(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*))","symbolLocation":104,"imageIndex":0},{"imageOffset":150212,"symbol":"dyld4::APIs::_dyld_objc_notify_register(void (*)(unsigned int, char const* const*, mach_header const* const*), void (*)(char const*, mach_header const*), void (*)(char const*, mach_header const*))","symbolLocation":96,"imageIndex":0},{"imageOffset":7700,"symbol":"_objc_init","symbolLocation":1616,"imageIndex":1},{"imageOffset":13520,"symbol":"_os_object_init","symbolLocation":24,"imageIndex":2},{"imageOffset":76992,"symbol":"libdispatch_init","symbolLocation":400,"imageIndex":2},{"imageOffset":5788,"symbol":"libSystem_initializer","symbolLocation":236,"imageIndex":3},{"imageOffset":89932,"symbol":"invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":164,"imageIndex":0},{"imageOffset":259972,"symbol":"invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":340,"imageIndex":0},{"imageOffset":220888,"symbol":"invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":528,"imageIndex":0},{"imageOffset":8088,"symbol":"dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const","symbolLocation":168,"imageIndex":0},{"imageOffset":220288,"symbol":"dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":192,"imageIndex":0},{"imageOffset":258516,"symbol":"dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":516,"imageIndex":0},{"imageOffset":89740,"symbol":"dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":172,"imageIndex":0},{"imageOffset":117324,"symbol":"dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const","symbolLocation":44,"imageIndex":0},{"imageOffset":176804,"symbol":"dyld4::APIs::runAllInitializersForMain()","symbolLocation":48,"imageIndex":0},{"imageOffset":23996,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3136,"imageIndex":0},{"imageOffset":20588,"symbol":"start","symbolLocation":488,"imageIndex":0}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "arm64e",
"base" : 4374839296,
"size" : 393216,
"uuid" : "75627683-a780-32ad-ae34-cf86dd23a26b",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6557151232,
"size" : 253952,
"uuid" : "3d936842-5903-31ad-b1ae-1de4f4b448a6",
"path" : "\/usr\/lib\/libobjc.A.dylib",
"name" : "libobjc.A.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6556860416,
"size" : 290816,
"uuid" : "035d23d9-4cb5-3759-9059-1f7878f89fee",
"path" : "\/usr\/lib\/system\/libdispatch.dylib",
"name" : "libdispatch.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6738444288,
"size" : 8192,
"uuid" : "a6bdb3ed-2579-3d2b-b7a6-b7139328c9f3",
"path" : "\/usr\/lib\/libSystem.B.dylib",
"name" : "libSystem.B.dylib"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 5094178816,
"CFBundleShortVersionString" : "22.5.0",
"CFBundleIdentifier" : "com.adobe.Registration.framework",
"size" : 2588672,
"uuid" : "58c90a97-3e2a-35d5-8022-b2da074133cf",
"path" : "\/Applications\/Adobe Premiere Pro 2022\/Adobe Premiere Pro 2022.app\/Contents\/Frameworks\/Registration.framework\/Versions\/A\/Registration",
"name" : "Registration",
"CFBundleVersion" : "22.5.0.62"
}
],
"sharedCache" : {
"base" : 6555402240,
"size" : 3144695808,
"uuid" : "ffede77c-d90b-366b-96f2-665c2f50ee59"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=2.0G resident=0K(0%) swapped_out_or_unallocated=2.0G(100%)\nWritable regions: Total=564.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=564.1M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nKernel Alloc Once 32K 1 \nMALLOC 137.2M 11 \nMALLOC guard page 96K 6 \nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSTACK GUARD 56.0M 1 \nStack 8176K 1 \n__AUTH 2140K 223 \n__AUTH_CONST 17.0M 390 \n__CTF 756 1 \n__DATA 54.4M 776 \n__DATA_CONST 44.2M 686 \n__DATA_DIRTY 1272K 148 \n__FONT_DATA 4K 1 \n__LINKEDIT 1.1G 299 \n__OBJC_CONST 2533K 194 \n__OBJC_RO 83.0M 1 \n__OBJC_RW 3168K 1 \n__TEXT 970.1M 704 \n__UNICODE 592K 1 \ndyld private memory 1120K 3 \nshared memory 16K 1 \n=========== ======= ======= \nTOTAL 2.8G 3450 \nTOTAL, minus reserved VM space 2.4G 3450 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "607844aa04477260f58a8077",
"factorPackIds" : {
"SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a"
},
"deploymentId" : 240000066
},
{
"rolloutId" : "60356660bbe37970735c5624",
"factorPackIds" : {
},
"deploymentId" : 240000027
}
],
"experiments" : [
]
}
}
