it's no help, same exact issue
Try uninstalling third party plugins.
how would I go about doing that?
Plugins are located at:
Windows: C:/Program Files/Adobe/Common/Plug-ins/7.0/MediaCore
Mac: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore
What do you have in that location?
You may be able to uninstall some plugins in Control Panel.
Sorry about the problem you're facing. It's strange that the error is persisting across a re-install, but our best first step would be to take a look at that XML file. Would you mind sending it to me at email@example.com, please? Thanks!