Premiere Pro 23 doesn't open

[affanshah]

Here is the screenshot, updated it a while ago, had this same issues, reinstalled it today after uninstalling still same issue, using older version for now.

attached SS for the exact error message

Thanks

[Ann Bens]

Reinstall and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems 

The Right (and Wrong) Way to Update Premiere Pro - Frame.io Insider

[affanshah]

it's no help, same exact issue

[Peru Bob]

Try uninstalling third party plugins.

[affanshah]

how would I go about doing that?

[Dean_Utian]

Plugins are located at:

Windows: C:/Program Files/Adobe/Common/Plug-ins/7.0/MediaCore

Mac: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

What do you have in that location?

[Peru Bob]

You may be able to uninstall some plugins in Control Panel.

[Dean_Utian]

@affanshah - did you manage to get Premiere working for you?

[jasons60157258]

Sorry about the problem you're facing. It's strange that the error is persisting across a re-install, but our best first step would be to take a look at that XML file. Would you mind sending it to me at jschroed@adobe.com, please? Thanks!