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Ian IF Media
Participating Frequently
May 31, 2024
Question

Premiere Pro 24.4.1 keeps crashing and running slow

  • May 31, 2024
  • 27 replies
  • 4062 views

 Im not sure where to start.

I had little to no issues on previous update and im struggling with this one.

 

My audio cuts out if its rendered, my playback frame rate is abut 1-5 per minute or crashes and comes back for one moment. I cant even preview clips before I add them to the sequence.  Additionally i tried rolling back to previous version and it had the same issues.


My current specs for the desktop is:
Intel i5-126000k 12th gen

MSI RTX 3060
64 GB G skill DDR5 6400

B760 motherboard
M.2 MSI 1TB SSD

Where my confusion now lands is when i switch to my macbook pro which has the update, the issue isnt there.

    This topic has been closed for replies.

    27 replies

    Show previous replies
    kevindlew
    kevindlew
    Participant
    June 11, 2024

    I am using Premier Pro 24.4.1 and having tghe exact same issues. I coudl not describe it any better than so many already have here. This is super frustrating. 

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 10, 2024

    Hello @Ian IF Media, @sacmac, @Kent123, and @Pablo24136551jsd3,

    @A3user said that this issue has subsided in Premiere Pro Beta. Please install the most current version of Premiere Pro Beta to see if the issue is fixed. The community appreicates any reports you can give.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      A3user
      A3user
      Inspiring
      June 10, 2024

      Did you have to install all your plugins and presets again?

      A3user
      A3user
      Inspiring
      June 10, 2024

      Same here, I can't edit because it¡s super slow now. Even the warp satabilizer plugin runs A LOT slower than before. The "solution" I found was using the Beta version instead (ironic, since the latest official release should be the more stable version).

      S
      sacmac
      Participant
      June 10, 2024

      Uninstalled and then reinstalled the previous version (24.3.0) and no issues, everything running smoothly now. Have to meet my deadlines too. Won't be updating to the new version until this is sorted!

        K
        Kent123
        Participant
        June 10, 2024

        Another customer here trying desperately to get Pr back running properly. My symptoms are the exact same as several people have stated already. Please find a resolution as deadlines are passing! Thank you!

          S
          sacmac
          Participant
          June 10, 2024

          I am having the same issue. Lagging like crazy, cannot export anything. Every click takes a while to react. Editing is impossible. Ive had to go back to premiere 2023 just to be able to export something. This is so infuritating, I wish I never did the latest update. It is not at all optimized! Is there an option to go to the previous version of premiere 24?

            P
            Pablo24136551jsd3
            Participant
            June 10, 2024

            Hi @mattchristensen I'm having the same issue. Premiere Pro keeps crashing

            gabibadu
            gabibadu
            Known Participant
            June 9, 2024

            same here. Lots of bugs, super slow.......with a deadline aproaching fast. Will ask for costumer service to send me any of the old ones. Only problem is that the last one, started to show crashes and bugs as well.

              I
              Ian IF MediaAuthor
              Participating Frequently
              June 8, 2024

              Hey @mattchristensen  just looking for an update on this issue 

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