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dustinj15955410
Participant
November 22, 2017
Question

Premiere Pro and Display Link Docking station

  • November 22, 2017
  • 3 replies
  • 2349 views

Today a few of our company laptop that use a display link docking station for multiple monitors started to experience a problem after windows 10 updated.  The video player in adobe premiere pro shows a white screen unless I drag it to the laptops built in monitor then it works correctly.

    This topic has been closed for replies.

    3 replies

    R
    roquey88299624
    Participant
    February 18, 2018

    I'm having this same issue!  have you found a solution?

    spacklewoof
    spacklewoof
    Participant
    February 18, 2018

    The answer was so simple as to be embarrassing.  The laptop has two video cards.  The integrated Intel one and an Nvidia.  I figured that the Nvidia was the important one.  I updated that driver and did most of my diagnosis with that in mind.

    It turned out the Intel was the more important video driver.  Updating that video driver solved the issue.

    I rue the day that Intel decided it was a good idea to put their crappy video hardware right next to the processor.  Such a bad idea.

    Hth

    Thomas

    [Moderator note: advertising link removed.]

    R Neil Haugen
    R Neil Haugen
    Legend
    February 18, 2018

    Thanks for posting back what helped!

    Neil

    Everyone's mileage always varies ...
    spacklewoof
    spacklewoof
    Participant
    February 6, 2018

    I am having this issue as well.  Did anyone ever get back to you?

    D
    dustinj15955410Author
    Participant
    November 28, 2017

    There is no way I am the only one with this problem.

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