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Participant
January 2, 2023
Question

Premiere Pro and Media Encoder 2022 Crashing on Export

  • January 2, 2023
  • 2 replies
  • 726 views

So, I just got Premiere Pro recently, and I've edited a few videos on it fine, nothing too long only around 10 minutes. For the past three days I've been trying to export a new video I edited both in Premiere Pro itself and Media Encoder. It exports for a little while, its fluctuated for when it crashed but it gets a decent way in before they both just close and don't have a crash message pop up. I've contacted support but they were of no help, I updated graphics drivers, enabled certain settings, and everything they've told me and nothing. I re-edited the video and made it shorter to see if that was the issue, and I don't think it is. There isn't any super fancy edits done on it, just a few tracking shots and sound effects and thats it. My rendering mode is set to "Mercury Playback Engine GPU Acceleration (CUDA)" and I've also used the default Engine Software Only but neither worked. Rendering at High Qaulity 1080p HD at 59.94 FPS, same with the other videos I rendered before, all other settings are default. Both Premiere Pro and Media Encoder are on the most recent versions as well. 

PC Specs: 

Processor: Ryzen 5 3600 6-Cores

GPU: Geforce RTX 2060 (with latest drivers) 

OS: Windows 11, 21H2

RAM: 16GB 

Let me know if you need anymore information.

 

This topic has been closed for replies.

2 replies

Mohammad.Harb
Community Expert
Community Expert
January 2, 2023

What is the sequence dimentions ? 

Here is a workaround, Export as image sequnces then combine it in aftereffects 

if that does not work, you need to roll back to a previous version. 

Participant
January 2, 2023

If you mean what're the dimensions of my video, its just 1920 x 1080 (if not, sorry I'm new with Premiere Pro and all this editing stuff, so I'm not sure what you mean). Also, I don't own AfterEffects, I just own the base Premiere Pro little $20 monthly subscription. 

Community Expert
January 2, 2023

Try:

01. Delete render files from sequence

02. Clean Media Cache

03- Reset Premiere Pro Preferences

04. Export to QuickTime

05. Install GeForce Studio Drivers

Participant
January 2, 2023

I've done all of em, still nothing. Thank you trying though! Means a lot.