Premiere Pro and Media Encoder crash while rendering H.264

Hi all

Have any solutions been discovered for this problem yet?

I am having the same problem trying to render a university assignment that is due in two days. I tried exporting in CC, which worked for a while, then stopped. Then I tried media encoder, which worked for a while, then stopped.

The only thing I have noticed about this problem is that it seems like the length of the export determines whether or not it will crash. Anything over 2-3 minutes seems to fail.

This is frustrating me beyond measure - I could easily take my project into my university 5 minutes down the road from home, however they have gone and converted all of their editing systems to Mac's.... So I can't open a Premiere CC project from Windows on these Apple systems because it is apparently opening from an older version of Premiere CC. Mine is definitely up to date, as are their's.

Please, could somebody from Adobe, or anybody, help us with this?

Thanks in advance for any help anybody can provide. Offering a carton of beer to the first person who can help.

Justin

I am having same problem, and I'm really frustrated.  I can't create any videos.

I tried disabling cuda, and clearing cache, and deleting preferences, and opening with alt+shift, and it still crashes when trying to export/create the video.

I got on support with Adobe, and the guy didn't know why.

I'm on a pretty new PC, only a few months old.  It's an 8 core processor at 4.6 ghz and 32 gb RAM on a SSD.  For a couple months I created videos in Premiere just fine.  It worked great.  Now, for no reason I can find, everything else including Photoshop works fine, but Premiere crashes every time.

Please help.

Clean your media cache database -- Edit>Preferences>Media.  Click the Clean button.

Trash your preferences -- launch Pr from a shortcut and press the Shift+Alt keys.  Keep them pressed until you see the Welcome screen.

Try exporting again.

Jeff