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Purpleyura
Participant
September 8, 2024
Question

Premiere Pro App Lagging Not Playback

  • September 8, 2024
  • 3 replies
  • 518 views

i need some help regarding premiere -- so i basically have ryzen 5 3600 with rtx 3060, 16 gb ram and im facing issues with premiere rgarding the app itself cuz it freezes in a project after editing of like 1-2 mins, its not the problem with playback but the app itself freeezes and if i try to open any window it doesnt like it completely stops

 

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    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 3, 2024

    Can you resubmit this video, @Purpleyura?

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    P
    PurpleyuraAuthor
    Participant
    September 11, 2024

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 9, 2024

    Hello @Purpleyura,

    Thanks for the bug report.

     

    I'm afraid I don't quite understand your issue. I didn't see freezing, for example.

     

    I noticed that you have a lot of offline clips on your timeline. I saw you scrubbing the timeline, stepping into the Desktop, and then back into Premiere Pro, where you began scrubbing again.

     

    I apologize, but I do not see anything unusual going on.

     

    You might try resetting your workspace to see if that helps. Window > Workspaces > Reset to Saved Layout.

     

    I hope the team can help you with this. Sorry for the problem.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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