Inspiring

Answered

Premiere Pro CC 2018 is Too Slow!

Forum|Forum|8 years ago
October 27, 2017
42 replies
72788 views

Not too pleased with the latest update of PP. It is so slow that it is practically unusable to me. Just trying to play my timeline with simple unmodified videos is not possible anymore as the lag is too much. I have cleared my cache, turned down playback resolution, and tried everything I can to at least make it usable but it is just too slow.

I am running an aged PC Windows 10 workstation but I have a processor with 6 cores, 16GB of RAM, and a decent video card. Just a few weeks ago before the 2018 update everything was fine and PP was quite peppy. I am not sure if there is anything else I can try or not. To me it seems like something is just bad with the latest update.

Performance

This topic has been closed for replies.

Correct answer excited_Genie16B8

I do recommend Cineform proxies for all H.264 media.

Work offline using proxy media |

Show previous replies

R

Roydive

Inspiring

Proxies is not a solution its a workaround and a pretty poor one at that. If Adobe wants to keep its clients it needs to fix it.....and quick

Rob Ainscough

Inspiring

Same issue with me ... Imports are very slow and edit overall is much slower. Nothing has changed on my hardware side same hardware that ran CC 2017 just fine. But CC 2018 has got A LOT of issues beyond the slowness.

My hardware is:

i7 5960X and a i9 7900X

both 64GB RAM

one with a Titan X Pascal and the other with a 1080Ti GPU

both running a mix of NVMe M.2 Samsung Pro SSDs and SATA6 Samsumg Pro SSDs

Windows 10 64bit 1709

CC 2018 is turning out to be the worst "new" update from Adobe yet ... there were a few bad ones in the past, but this one takes the cake, some REAL show stoppers. Smells and feels like they need to hit some artificial deadline to get a new version out without proper due diligence in QA.

Since Adobe has no official input here, we can only hope someone from Adobe is at least lurking and reading the "trends" in end user problems and passing them along to the software engineers.

Cheers, Rob.

E

excited_Genie16B8

Legend

Feature Request/Bug Report Form

Rob Ainscough

Inspiring

Thanks Jim, but we all know that filling out those feature/bug forms doesn't do anything. Doesn't even get a "we have received your feedback" confirmation email, just nothing at all ... and Adobe have even admitted they don't guarantee they'll review/read let alone respond.

The Adobe void of contact = lost customers ... there never is any good from not communicating important information to a customer base ... I know, I'm a software engineer and director of development at my company. Not communicating with our clients/users almost forced our business to shutdown ... I think Adobe will be surprised at just how far good customer service and interaction can go in terms of keeping customers.

Cheers, Rob.

T

The Freddy

Participating Frequently

I'm on a two year old Mac Pro. Fully tricked out with 64GB RAM, Fastest processor and dual top-of-the-line graphics cards. Still lags terribly on a 15 second edit that worked fine last week with CC2017. Having to create proxy files is unacceptable. Especially on a sequence of just clips... no effects...no color corrections. Simple hard cuts and Premiere can't even handle that now.

Adobe, all the 2018 new bells and whistles are neat-o and all but stop loosing focus on simple practical editing must haves...like playback.

BrianDavison

Known Participant

Does creating a proxy fully fix it for you? Even with proxied for me, it still takes about a second and a half to do an insert edit. And, while that's better than the 15-20 seconds of full res file, I still find it completely unacceptable.

Telfer

Known Participant

Same thing here - I also dont think my PC is botlenecking - 2017 version was fine. I really dont want to roll back because that would mean reverting current projects to 2017 with xml's :/ I usually never instal new verions of premiere till at least firs patch but this time i could not resist due to - opening multiple projects functionality being finally implemented and this is something i used heavily in my workflow during Fcp 7 days and now with premiere. So kudos for this at least.

Dual V3 8Core Xeon

Dual Gtx 780 6GB

20 TB 1200Mbs Raid

64Gb Ram

System SSD

Latest Windows 10

Insert edits using keyboard take couple of seconds and sometimes up to a minute with premiere not responding message. And I have all my media convertet to dnx 720p proxy file like always. Generally zooming out of timeline ang general timeline scrubbing also seems more sluggish than v2017. I can also confirm that drag and drop has no lag. only keyobard shortcuts seem to be affected. This is really painfull adobe - please help.

PS- this post has ben tagged as resolved - and the recomendation is to use proxies. This i think is missleading as this seems to be a v2018 uptade issue, not at all conected to proxy workflow or non proxy workflow for that matter, as people have reported that it really does not matter. Can we keep this thread alive please by removing this recommendation?

inthebush

Participating Frequently

I agree, I'm going to start a new post regarding this.

R

Roydive

Inspiring

I agree .....havent checked out the latest update yet but in any case proxies are not the answer when the same project works on 2017 but not on 2018. The problem is NOT solved. Its just swept under the carpet.

inthebush

Participating Frequently

Dear Adobe,

Has anyone on your team figured this problem out yet!?!?

These actions - Importing clips, overwrite / insert, cut and paste clips, ARE VERY VERY SLOW!!!! This is regardless of the type of media Im working with, be it 720p, 1080p, 4k h264, prores etc. Doesnt change a thing.

i97900x

GTX 1080ti

128 GB RAM

all scratch disks are on SSD

all media is on a 32TB Promise connected via thunderbolt 3, I get up 2000mbps read and write speeds

(in other words, my computer is not the bottleneck)

TV_Editing

Participating Frequently

WoW... Installed today trial version of competition video editing software and can't believe...

Imported 120 Gb of 1080 50p mts files for 45 sec, dropped to timeline and start editing... Scrubbing? Not scrubbing, flying... No scratch disk, no conforming files, clips are on 7200rpm HDD, spanned 4gb limit clips recognized, and very strange thing if you hit play no lag...

Speed performance comparison? Premiere = bicycle, competition = spaceship...

Adobe you going at wrong way...

Handycampro

Participant

Ok you got me... what other trial software program did you download?...

PREMIERE PRO 2018 is a slug compared to 2017 version, I don't have time to wait for Adobe to wake up to all these messages and provide a solution.

I'm a pro editor that needs to finish my current projects on time without all the BS time lags that this update has come with

TV_Editing

Participating Frequently

Answered? For SD 720x576 .mts files create proxy??? Do you have brain? PP CC 2017 playing .mts SD files without 1-2 sec lag...

Proxy for SD on i7 6700k, 32Gb ram and nvidia 1060??!!!

noora97642701

Participant

okey

On Fri, Nov 17, 2017 at 5:26 PM, TV Editing <forums_noreply@adobe.com>

inthebush

Participating Frequently

No, Proxy editing is NOT the solution, and it doesn't make a difference anyhow. I've tried and overwrite/insert commands using keyboard still take forever.

H

hqhempen

Known Participant

Renaming a simple sequence hangs 10+ seconds for me, absolutely way worse than the hang in CC2017 when importing something off a network.

R

Roydive

Inspiring

Mine is useless same problem and it crashes, even when you shut it down you end up doing so with the Task Manager. I have uninstalled/reinstalled three times now and tried clearing caches, changing settings and it makes no difference. I've now gone back to running 2017. I am running an i7 (admittedly a series 3) have 32 Gb Memory and an Nvidia GTX 970.