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bubbahgump
Participant
November 1, 2017
Question

Premiere Pro CC 2018 Update or No?

  • November 1, 2017
  • 11 replies
  • 16460 views

I'm always terrified to update to the full release of CC.

Is it like Adobe always does where they use the first full update as a beta and their unwitting customers as the guinea pig beta testers? 

I can only assume it is full of bugs and everyone is crashing and nothing works as per usual.  They usually take a couple of incremental updates to figure things out.

Please correct me if I'm wrong and Adobe has for once done it right and has not thrown the beta testing on their paying customers.

BTW I'm on the newest Macbook Pro 15" OSX 10.12.6, 16gb RAM, Radeon Pro 460

11 replies

Participant
April 22, 2018

I would suggest that you DONT do an update, I did and it totally messed me up, I haven't been able to video edit for the last 2 weeks and I haven't been more frustrated ever!

before I did the update I had 12.0.1 and everything was perfect with no problems what so every smooth as butter, but then when I did the update all of a sudden with ZERO changes to audio or anything the same files I had saved get get audio cut out, and not as in there is no existing audio in the master sequence, but as in its there but I cant hear anything, it will be playing just fine and the a few seconds it the audio cuts out while I'm watching the playback. that also happens with the videos that are on any other panel.

apparently there have been many people struggling with this issue after the update.

I jumped on tech support chat and they were able to remotely install the older version 12.0 they mentioned that this was a issue that was also present in the new updated Adobe that hasn't been fixed.

oddly enough after installing the old version, now the same issue persists and I cant for the life of me get rid of that problem.

I am a small time youtube creator but its so frustrating to be paying top dollar for a program that you CANT use because of something wrong on their end.

so for now, DO NOT download the update if you have 12.0 and its working perfectly, keep it that way, you'll save yourself HOURS of stress and headache.

Participating Frequently
April 22, 2018

Absolutely not! Biggest mistake.. I have been encountering news bugs almost everyday to a point where I thinking to export my project files an xml file to open it in a legacy version... :/

Participant
January 14, 2018

No. Way too buggy. Been tempted to switch back to Avid after this.

R Neil Haugen
Legend
January 15, 2018

This is frustrating  ... most of us are working fine, and some like you are being hammered with multiple issues.

Hard to express the total frustrations in a public forum.

Neil

Everyone's mileage always varies ...
Known Participant
January 14, 2018

If you are in the middle of something never do this ever. (Something will go wrong 100%)

If you're not, try it out on something small and meaningless.

I was working on a project for several months, had to reinstall windows, forcing me to reinstall PPCC, but couldn't go back to 2017 properly because of a "Dolby Codec issue".

Now 2018 has not run for longer than 9mins, I haven't gotten any significant progress in the project since I've been in 2018, it hurts muh soul.

Adobe tech was no help for hours.

My project won't even let me switch windows to another program without freezing.

On top of that there is a known memory leak that'll burn through your RAM (32gb) in a hot second, causing your PC to ultimately crash if unchecked.

R Neil Haugen
Legend
January 14, 2018

Sorry you're having such a mess of a time, that's ... horrid.

If you give some details of your gear, media, effects, and workflow, your peers here might be able to get you going.

Neil

Everyone's mileage always varies ...
Known Participant
January 14, 2018

Core i7 Sky

GTX 1070 Ti

24gb DDr4

Win 10

Media : AVCHD

A myriad of effects. (Warp, Transition, median.

(What specific info for the Workflow?

olesb17411869
Participating Frequently
December 12, 2017

Not happy about upgrade.

As mentioned before - multi project environment is confusing, destroyed project because of it.

Windows and navigation (including cursor) disappear after you switch view mode.

Using it on Windows 8.1 , Xeon Processor, 64 GB RAM, Quadro M4000 card

R Neil Haugen
Legend
December 12, 2017

Windows and navigation (including cursor) disappear after you switch view mode.

Not sure exactly what you mean there.

"View mode" ... do you mean workspaces, the highlighted panel ... ?

And have your tried to Reset a workspace?

Neil

Everyone's mileage always varies ...
Inspiring
December 12, 2017

I’m sorry Neil, you must be aware of this 2018 bug by now!

See this video if you need to understand this one better (skip forward to 1 Min): Mazaska Talks - Modify Titles with Essential Graphics - YouTube

This happens on 4/4 of our workstations.

Inspiring
December 6, 2017

Are crashes experienced in this thread occurring when trimming or editing clips in the timeline?

jarettf
Participant
November 13, 2017

I'm having a big problem! Every time I go to click on the different tabs at the top, like Effects, Assembly, Editing, and so on. As soon as I click on a different tab then what I was on when I opened the project...it goes right to a blank screen. I've even tried going to workspaces and clicking on the one I want from that way, but it still crashes! I'm using a MacBook Pro 15, 16G Ram. I've been searching for answers online everywhere! Does anyone have any answers? If not I think I might have to ride this wave out until the next update.

Participant
November 9, 2017

Hiya, had all the same probs after installing APPCC2018 and rendering the exact same projects that were simple animations of sizes 9600x48px / 1024x768px / 1112x48px went from about 20sec. to something like +20min.

Always with max rendering and all the bell and whistles in both scenarios and output to H264/MP4 and Animation/MOV codec/formats.

Really simple still image animations and a handful of dissolve transitions between the images and some text.

Made some changes in the Sequence Settings / Preview - think I went from I-Frames to QT and matched the px size and it helped just a little bit.

After spending hours upon hours of trying to troubleshoot the relased 2018 BETA! -I gave up and re-installed the APPCC2017 version again and finished up my projects as smooth as usual in the 20sec. range of rendering and exporting.

Well could´nt at first because I saved the files (overwrited) in 2018, but found some usable files in the "Adobe Premiere Pro Auto-Save" folder that only needed the final tweaks re-do, re-done, re-did it... So do NOT save/overwrite your 2017 files from the 2018 version.

Probbly should have put all the .prproj files in a folder named 2017 and copied it and re-naming to 2018 before working from the 2018 version, but never imagined that upgrading to the newest and latest could be such a grueling and timeconsuming experience... and FRUSTRATING!

BUT HERES THE THING! After finishing up in 2017 I went OCD and wanted to compare settings  between 2017 and 2018 version, but after installing the 2017 and re-opening projects in the 2018 build it was back to normal and handled the very same "problematic" tasks with ease.

So maybe it is not due to bugs and program error as such, but more an issue of missing drivers or small fiddely files lurking around and/or missing somewhere in hidden subfolders and root directories?

Anyways I am just a happy user (when it works in drag and drop style I´m all good) and far far away from understanding programming, coding and tekky stuff, but now both are working and I will keep the 2017 version installed just in case and then keep on working (and beta testing) the 2018.

Hope this will help some of you guys out as well.

BTW I am on a MacBook Pro 15" retina of late 2012 running High Sierra (yes I also updated my OS to HS in the troubleshooting process due to the announced video enhancements, but it did not fix the rendering and exporting issues of the 2018 build).

Bstrgds

Christian

Participant
November 1, 2017

12.0.0 Is the worst! Upgraded last night, using macbook pro late 2015 2,5 GHz Intel Core i7 16 GB 1600 MHz DDR3

It freezes every session. Can not work more than 8-10 minutes. Ca n not even downgrade to last edition. And i have to pay for this ****?

So disapointed

Peferling
Inspiring
November 1, 2017

Welcome to reality.  Not to make fun, however, you've learned a lesson about installing anything 'dot zero' release.

Therefore, you've unwittingly joined the bug testing pool.

This is not entirely Adobes fault.  There is a myriad of hardware and software configurations to entertain.  Not to mention third party plugin and hardware vendors whom also need to deal the new release.  So I wait for those bugs, if any, to be zapped as well.  As an engineer, I can tell you that life in the labs does not accurately imitate reality, (this is where the term "mad scientist" comes from. ).

Neil is correct.  This is a major release and can be installed alongside older versions.  Therefore, you need to ensure that you set the installation to not install over or remove older versions. 

Check list:

1) Did I read the "what's new about this install" and all pertinent documentation?

2)  All important 3rd party hardware and plugins are complaint?

3) I've visited the forums for all these, (not just Adobe)?

3) Updated drivers exists?

4) Updating OS patches exist?

5) Check all file associations after the install?

Despite all this, not all installs go well, and I have to restore from a disk image and only lose a few hours.  Reattempting the upgrade later.  I also save a copy of all downloaded updates, including hardware drivers, etc. In case the image file fails and I need to start from scratch.

Henrik & Sofia
Participant
November 1, 2017

I would hold off until the bugs are sorted out. Upgraded the full suite yesterday and instantly regret doing so. Premiere has been acting weird on multiple occasions during the short time I've been using CC 2018. So far these oddities has occurred:

- Slow rendering (temporary fixed this by enabling the OpenCL rendering engine, had this set to software rendering in CC 2017 with no render problems whatsoever)

- Macbook Pro freezes / screen turns black / battery drain on rendering (no data loss however, it comes back after rendering has finished and the power plug is back in)

- The position, scale and other adjustments on clips changes on random (temporary fix has been to restart the application)

I'm currently running Sierra 10.12.6 on a Macbook Pro (Late 2013).

Henrik & Sofia
Participant
November 2, 2017

A quick update to my previous comment. Working with Premiere CC 2018 today has been completely bug-free. Did an Mac OS update this morning (still Sierra 10.12.6) and an Adobe update (Illustrator CC 2018). Not sure if it's related but Premiere works flawlessly, not a single crash. Love to be able open multiple projects!

chells30516814
Participant
November 19, 2017

i'm running Yosemite still (always wary to update all the things to be honest) 10.10.5 and though i tried to update premiere through the CC app several times today and it said it was updated - it appears to have not gone beyond 2017. can anyone confirm that the operating system needs to be upgraded first, before i can go to the newest version? would very much like to stay at this one (as all y'all are having some issues with bugs for now it seems) but have just been passed of a project file I need to work on that is from the 2018 version. any ideas welcome and thanks so much.