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Premiere Pro CC 2019 not starting up

Forum|Forum|7 years ago
January 16, 2019
5 replies
9088 views

hello, this is Dan P. Lyons, once again, and there's some problem I'm going through right now.

so, I was trying to compile some clips into an entire episode I'm planning to upload on YouTube but suddenly when I click on Premiere Pro in the start menu, the program won't launch. I started up the task manager and when I tried to open it up again, Adobe Premiere Pro disappears from the task manager application list.

what do I do?

thanks,

Dan P. Lyons

This topic has been closed for replies.

I

Imeshsps

Participant

Had the same issue and even reinstall didn't fixed it. Then i tried deleting everything in Documents\adobe\premire pro\13.0 and temp folder and it is working now..

M

mainloop

Participant

Windows Temp folder?

R

run1492

Participant

yes, .... in the Windows Explorer write %tmp% in the path bar...

G

govind3080

Participant

hi Adobe Premiere Pro CC 2019 not opnig

S

Sumeet Kumar Choubey

Community Manager

Hi Dan P. Lyons,

Please let us know if you were able to solve the issue you were facing with Premiere Pro.

Thanks,

Sumeet

G

govind3080

Participant

ok

Vidya Sagar

Adobe Employee

Hi Dan P. Lyons,

Sorry for the launch issue. Try running the app as an administrator using the steps in this article and see if it fixes the issue: Run an Adobe program as administrator | Windows 7, Vista

Are there any anti-virus or firewall enabled in the machine? If so, disable them temporarily and see if it fixes the issue.

Please let us know the status.

Thanks,

Vidya

H

hasindif16246572

Participant

Hello, I had the same problem as the original poster, but the issue is not resolved when running the app as an administrator. The app still does not run, even after I have restarted my laptop.

Is there anything else I could try? Thank you.