Skip to main content
Matt Young14394008
Matt Young14394008
Legend
November 15, 2018
Question

Premiere Pro CC 2019 workspace not saving properly

  • November 15, 2018
  • 23 replies
  • 13179 views

I'm having an issue with workspaces after updating to CC2019.  First, I noticed that all of my custom workspaces from Premiere Pro 2018 were missing (and I foolishly hadn't synced them to the cloud in many months).  Problem solved by copying them from documents>adobe>premiere pro>12.0>profile>layouts to the same folder for 13.0.

However, when I start a new project and select my custom editing workspace, there's one window that won't start up in the right location.  I have to manually drag the project window to my preferred location at the start of every project.  I've tried saving the custom workspace many times (save changes to this workspace, and save as new workspace), synced with my cloud account, but I can't get a project to start up with an accurate positioning of my custom workspace. 

After I manually move the project window, save workspace and close project, it will then open again with the correct configuration; however, when I then create a new project the very same window will be out of place.

Any ideas?

      23 replies

      Show previous replies
      Glen Tubbesing
      Glen Tubbesing
      Inspiring
      January 10, 2019

      I also am having this problem.  I position my Project tab in a certain place, but when the project reopens, the Project tab is not in its expected position, instead attached to Effects/Info/History/Media Browser tab.  Seems to me this is a undocumented feature, otherwise known as a BUG!  Premiere did not act this way in CC2017, CC2016, v10, v9, v8, v7 or v6!  Please, Adobe, talk to your programmers and see what they did to change the way this window acted and correct it so it acts like that again.

      Thanks,

      Glen Tubbesing

        Diabolicum
        Diabolicum
        Participant
        November 20, 2018

        I have the same problem.... just installed Premiere Pro yesterday and tweaked my custom workspace. Everything else works except the projec window.... it just won't lock to it place. Mine also disappeara if I go for example to the "graphics" and come back to "edit".... when I take a look at my workspace it has suddenly been changed from my custom to the preset "edit" one..

          Shivangi_Gupta
          Community Manager
          Shivangi_GuptaCommunity Manager
          Community Manager
          November 15, 2018

          Hi Matt Young,

          Sorry for your issue. I understand that the changes that you are making to the custom workspace are not getting saved.

          • Are you getting the issue with all custom workspaces or a specific one?
          • Was this happening in the previous version as well?

          Thanks,

          Shivangi

          Matt Young14394008
          Matt Young14394008Author
          Legend
          November 15, 2018

          I had only noticed with one specific custom workspace, but that is because it's the only one where I want the project window to be somewhere other than the default position of lower left corner of screen.  But I just made a new custom workspace with the project window placed elsewhere and it exhibited the same behavior.

          This was not happening in the previous version.

          Shivangi_Gupta
          Community Manager
          Shivangi_GuptaCommunity Manager
          Community Manager
          November 27, 2018

          Shivangg...I posted the screenshot you requested.  Any further suggestions?  Because the problem persists.


          Hi Matt,

          Thank you for providing the screenshot. I checked the issue at my end and I'm able to replicate it. Thank you for letting us know about it. I am filing a bug for it.

          Thanks,

          Shivangi

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices