Legend

Question

Premiere Pro CC 2019 workspace not saving properly

Forum|Forum|7 years ago
November 15, 2018
23 replies
13193 views

I'm having an issue with workspaces after updating to CC2019. First, I noticed that all of my custom workspaces from Premiere Pro 2018 were missing (and I foolishly hadn't synced them to the cloud in many months). Problem solved by copying them from documents>adobe>premiere pro>12.0>profile>layouts to the same folder for 13.0.

However, when I start a new project and select my custom editing workspace, there's one window that won't start up in the right location. I have to manually drag the project window to my preferred location at the start of every project. I've tried saving the custom workspace many times (save changes to this workspace, and save as new workspace), synced with my cloud account, but I can't get a project to start up with an accurate positioning of my custom workspace.

After I manually move the project window, save workspace and close project, it will then open again with the correct configuration; however, when I then create a new project the very same window will be out of place.

Any ideas?

우

우진27204887ar5f

Participant

It's 2025 and they still didn't fix this bug. Stupid company

rob762x51

Participant

I also have the same problem. The project window jumping to another workspace group, leaving it's saved spot from the previous day. I've noticed this since about 2018. I'm finally making an effort to sort it out. It's 2022. I'm currently using 15.4.0 (Build 47) and it has followed me through many builds.

Terry5FF7

Known Participant

I've been dealing with this issue for years and on multiple Macs and different locations on different networks. The latest version inconveniently adds the Essential Graphics window into my Workspace. I didn't put it there. I don't want it there. But apparently Adobe wants me to have it there.

My project window shows up where it's supposed to (on the 3rd monitor)...sometimes. Other times it shows up in the Source Monitor along with the other tabs. And reloading my Workspace doesn't put it back where I saved it.

It still frustrates me every time I launch Premiere and have to put things back where I want them...again.

J

John Willman

Participating Frequently

I have had this issue over and over, never rectified for more than a day. At this point, several years later, I'm realizing that Adobe writes code and if we find it useful that is great, if we find an issue that doesn't work like is says it's supposed to, well then, Oh Well..., Sorry! Luckily I'm not editing on AVID anymore.

Paulmp.photo

Participating Frequently

I got so sick of all the issues with Premiere Pro that I tried Davinci Resolve instead... I loved it so much I bought the Studio version. Goodbye Premiere Pro, one less Adobe product for me to pay for.

R Neil Haugen

Legend

Of course, with Resolve, you can't really change the workspaces ... so that fixes that problem!

Oh, you can't change the mappings of any control surfaces either ... like my Tangent Elements panel. Which is half-unused at all times in Resolve. As are all other outside kit, as their model is to provide the software cheap and get you to buy their hardware.

Which is fine ... it tends to be good kit, for instance I love my BMPCC4K ... it's just a different model. The user has far fewer options. Now ... the color control options, as that started as a color correction app ... are wondrous.

But I don't like the UI nor the editing process there. Some good friends totally love both. To each their own, naturally.

These apps are all fancy hammers. Just tools. Use whatever gets the job done.

Neil

Everyone's mileage always varies ...

S

Satria Pinanditha

Participant

I tried to edit my workspace and save it without undocking the media browser. and it works. everytime i tried to eliminate the media browser its gonna ruin my workspace all over again, but actually it was only the project panel that moved into somewhere that i didnt place it to before. I tried many times and my conclusion, the variable is on the media browser panel. worth the try.

Terry5FF7

Known Participant

I'm not sure I follow your suggestion but I don't use the Media Browser window, it's always closed.

I am now on Premiere Pro v14.9.0 (Build 52) and the workspaces work as well as they did nearly 3 years ago when I reported the bug to Adobe. I just don't understand why this issue continues for this long...

H

Hypershade

Participant

Following due to same issue.

R Neil Haugen

Legend

Make sure that "import workspaces from projects" is unchecked.

Try removing a custom workspace, then creating a new one to replace it. Save that workspace.

Neil

Everyone's mileage always varies ...

H

Hypershade

Participant

Regretably, that does not work.

TrentWexler

Inspiring

still an issue in 2020!!!

P

pedrod92050292

Participant

Hey mate,

I've had the same problem but solved in a Windows'98 style. #backtotheoldies

I've deleted all projects I've done (previously save them as backup, plzz), deleted all information about Workspaces and rebooted the mac. After it I've been able to open the Adobe Premiere PRO as new with the classic workspaces. Then I built a new custom workspace and hit save ONLY one time in the end.

Already quited the app and rebooted it and it's workin' fine.

Hope this helps you!

cheers & merry christmas!

TrentWexler

Inspiring

still a problem in 2020 babyyyyyyy

danw84

Participating Frequently

Just wanted to confirm I am also still having this issue in Nov 2020. It's been occurring for the past year on two previous versions of premiere. I'm currently on the latest version on 2015 MacBook Pro running high Sierra. At least 4 other editors I spoke to have the same problem but none could be bothered to report it or post here etc. (all using Mac's if that helps).

Lukas.Schroeder

Participant

Wow still absolutely no help or word from adobe! So glad im paying hundreds a year for this subscription!!

R Neil Haugen

Legend

This site is primarily user-to-user peer support. With supervision by Product Support staff like @Kevin-Monahan .

At times a couple builds back I had this, but thankfully a different build ended it for me. Posting over on their UserVoice system so the details of your system and build gets to the engineers would be useful. That's how they get a lot of their user data for troubles.

Neil

Everyone's mileage always varies ...