Skip to main content
Matt Young14394008
Matt Young14394008
Legend
November 15, 2018
Question

Premiere Pro CC 2019 workspace not saving properly

  • November 15, 2018
  • 23 replies
  • 13179 views

I'm having an issue with workspaces after updating to CC2019.  First, I noticed that all of my custom workspaces from Premiere Pro 2018 were missing (and I foolishly hadn't synced them to the cloud in many months).  Problem solved by copying them from documents>adobe>premiere pro>12.0>profile>layouts to the same folder for 13.0.

However, when I start a new project and select my custom editing workspace, there's one window that won't start up in the right location.  I have to manually drag the project window to my preferred location at the start of every project.  I've tried saving the custom workspace many times (save changes to this workspace, and save as new workspace), synced with my cloud account, but I can't get a project to start up with an accurate positioning of my custom workspace. 

After I manually move the project window, save workspace and close project, it will then open again with the correct configuration; however, when I then create a new project the very same window will be out of place.

Any ideas?

      23 replies

      Show previous replies
      A
      annopp22881333
      Participant
      July 4, 2020

      The project panel jump back to the top position everytime I restart the program. 

      Paulmp.photo
      Paulmp.photo
      Participating Frequently
      June 4, 2020

      I finally figured out a fix!
      Under "Window > Workspaces" Untick the "Import Workspace from Projects" option... I did that, closed down Premiere Pro and then reopened it, it had finally saved my preferred layout and opened it up by default!

        Impalaboy
        Impalaboy
        Inspiring
        June 4, 2020

        Mine has been unchecked for months. That trick doesn't work on my system, but I'm glad it worked on your.

        Are you using dual monitors?

          R Neil Haugen
          R Neil Haugen
          Legend
          May 4, 2020

          Impalaboy,

           

          There ain't no guarantee, and yea, I hate to trash prefs also. Had to do that with Premiere over this myself. Yuck. But I am back working.

           

          There is another option, the "nuclear option" ... use the Adobe CC Cleaner Tool  to completely uninstall and remove all traces of Premiere, then reboot, reinstall ... and see if that fixes things.

           

          Been through that a number of times.

           

          Neil 

          Everyone's mileage always varies ...
          Matt Young14394008
          Matt Young14394008Author
          Legend
          April 7, 2020

          ANOTHER UPDATE:  It's now the 7th of April, 2020 and Premiere Pro has been updated two more times since I last posted to this thread.  This most recent update, to 14.0.4 might have solved this annoying issue for me!  I was just in an existing project and resaved my workspace the way I wanted it.  Then exited and started a new project.  The project window was in the lower left, but when I went to my custom workspace and selected "Reset to Saved Layout" it went to where I want it.  

           

          Glory, glory.

          Impalaboy
          Impalaboy
          Inspiring
          April 10, 2020

          Absolutely NOT fixed in 14.0.4.  

          Impalaboy
          Impalaboy
          Inspiring
          April 16, 2020

          Hey look a new update already! This one is 14.1.0.  Workspaces issue fixed? NOPE!

          I wonder why Adobe can't/won't fix this problem.

            Matt Young14394008
            Matt Young14394008Author
            Legend
            January 21, 2020

             

            Just an update to say that despite an Adobe employee, Shivangi, filing a bug report for this problem in November of 2018, the bug is still there in Premiere Pro 14.0.1 today in January 2020.

              J_Pisciotta
              J_Pisciotta
              Inspiring
              March 11, 2020

              I'm still having the same issue as well with 14.0.3

              Lukas.Schroeder
              Lukas.Schroeder
              Participant
              January 8, 2020

              hey if we could get an adobe employee to actually look at this thread and issue that would be stellar!! please fix your app that pi**es me off daily!!!!! how do you make so much money from such a buggy software!!!! thanks!!!!

                Impalaboy
                Impalaboy
                Inspiring
                January 8, 2020

                I filed a bug report on this issue in July 2018! Adobe is well aware of this issue, yet they refuse to fix it. Fix it or not, they get our money either way so what's their incentive? Answer: They don't have one.

                  M
                  MattThePhotog
                  Participant
                  January 6, 2020

                  Following because all the videographers an NBC TV station are having the same issue.  It's annoying to have to reset the layout whenever you restart a project.  

                    L
                    lighterside
                    Participant
                    December 10, 2019

                    Experiencing the same issue. No matter how many times I reset and re-customize and save my workspace, each time I close and re-open Premiere, it displays the previous (default?) layout even though it shows my custom workspace name.

                    026163
                    026163
                    Participating Frequently
                    November 6, 2019

                    was hoping Adobe would resolve this issue in the new version of Premiere (2020) but sadly they haven't. anyone else find a fix for this issue?

                      K
                      kickingbear
                      Participant
                      November 22, 2019

                      I too have to report that I have the same issue as everyone else. I have a workspace named "Mikes Editing Workspace" and the project window is always placed in the lower left-hand corner of the screen.  This is very inconvenient! This is one of many issues that I have been having where I am really beginning to wonder if Adobe CC is worth the monthly investment if each and every update is going to break something new. Some of us produce content for a living, and stuff like this REALLY slows us down.  Time = $$$.  I don't' have time to troubleshoot software problems.... we have other solutions we can use to get our work done, and they aren't Adobe software products...

                        dalfymedia
                        dalfymedia
                        Participant
                        December 22, 2019

                        Yeah still having this issue. Thought I was the only one. My custom editing workspace just won't save. Every single time I open a new project I have to re position my project window panel even though I've already saved it to where I wanted it to be. It's annoying, and I edit multiple projects every day so it does slow me down a bit.

                        A
                        Anonymous
                        July 20, 2019

                        I'm having the same issue. The workspaces do not retain their settings. I've deleted the layouts folder and also tried resetting the preferences. NO help. This happens with my saved workspace and also the default workspaces. They're all messed up.

                        Windows 10 version 1903 Build 18362.239

                        Premiere Pro Version 13.1.13 Build 44

                        Nvidia Studio Driver Version 430.86

                        Show more replies
                        Terms & ConditionsAccessibility statement
                        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices