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Premiere Pro CC Cursor Offset

Forum|Forum|10 years ago
January 15, 2016
12 replies
17141 views

Hi all,

Strange issue that has just started this morning. The cursor in Premiere Pro seems to be slightly offset, above and to the left.

For example if I want to add a cross-fade to the end of a clip I drag the transition from the effects panel and hover over the end of a clip in the sequence. However instead of being able to drop it in position I get a cursor with a cross next to it indicating I can't put the transition there. If I then move the cursor above the clip and slightly to the left I can drop the transition on the clip no problem at all. It's as if Premiere Pro isn't quite sure where the cursor really is. Strangely though normal selection of clips and general clicking around the interface is fine, it's only when dragging or hovering on something that this issue appears.

It is also confined to Premiere Pro as no other applications on Mac OS X are exhibiting this behaviour.

I've already checked that I've got the latest updates installed and tried a reboot but the issue persists.

Any suggestions on how to fix it? Thanks

This topic has been closed for replies.

Correct answer gregb6937055

After pulling out the bulk of my hair I have, as often is the way, found a simple cause and effect of the problem;

I calmly disconnected my second display (it might have unplugged mid flight as it flung toward the wall), and reduced the workspace to a 1 screen set up - and voila; no misplacement of the cursor.

Plugging in the second display after giving the program this chance to pull itself together, everything is back to normal. Except my hair.

Hope that helps you in some way!

brockc54594358

Participating Frequently

Now I no longer have to drag files up and to the left of the folder I'm intending to drop them into! Thanks!

S

stephenw_OhioHealth

Inspiring

GregB's answer work around is one way to solve this bug, but I found a simpler/faster one that is so dumb but works. Hold-click on the application window top bar and wiggle your cursor/mouse for a second or two. Let go and mapping is corrected. Best if Adobe fixed this weird issue, but I hope this helps in the meantime.

Jeff Bugbee

Community Expert

If anyone is still having this issue, the absolute easiest way to fix this is to grab the top window of Premiere and move the window at least 1 pixel. No joke, that's it. Grab the window, wiggle, let go = cursor offset fixed.

M

MinuteVideos

Participant

I have a bigger screen attached to my laptop facing the same issue. Simply dragging the window onto the Laptop's screen, moving around a couple of items on the timeline and then dragging the full window back onto the attached screen worked for me.

G

Gus Evangelista CBN

Participating Frequently

I've isolated the problem to this file : WorkspaceConfig.xml

Located here:

Macintosh HD>Users>(computername)>Documents>Adobe>PremierePro>10.0(CC2015)>Profile-(computername)>Layouts

THE FIX:

Close PPro

Delete (or re-name) the file WorkspaceConfig.xml

launch PremierePro

PPro will make a fresh WorkspaceConfig.xml from scratch. Your saved workspaces should remain intact. It happens to us once in a while, probably every 2-3 months.

Hope this helps!

AnimoMotion

Participating Frequently

Worked for me too, Dual display, did this and worked perfectly!

Cheers!

Dave

eclecticscribe

Participating Frequently

This issue was driving me to man tears - thank you. Disconnecting the second monitor put me back on track.

M

michellec69855599

Participant

The dual monitor mirror/un-mirror fix doesn't always work for me, but changing the Premiere workspace settings (Windows -> Workspace) to 'All Panels' and then back to my pre-set has worked for me more often than not.

R

Ronno

Participating Frequently

Thanks for 'discovering' this fix. Was totally frustrating - very happy I found this.