Premiere Pro CC Keeps Crashing when exporting h.264

Question

I have shot some footage in AVCHD using a panasonic hmc80, edited two sequences in the same project a short one at about 8 minutes which I exported in H.264 fine and a second one at 36 minutes that keeps crashing when exporting h.264, exporting at about 8 to 10 mbps. I tried mpeg2 and exported fine. I updated premiere and windows and checked drivers such as Nvidia, all up to date. I am using a matrox mxo2 as an I/O does not have the MAX. Same setup worked fine with premiere cs6 for about six months with no issues. This is an I7 windows 8 system with 4 drives in raid zero for media and a separate drive for previews and export. I also tried the FLV and it also crashed.

The error message "Adobe Premiere Pro CC has stopped working" Windows is collecting more information about the problem. I press cancel on the error box and premiere shuts down. By the way same thing happened once while I was just sitting on the timeline taking a break, it did the same thing and stopped, I was not rendering or exporting or doing anything. I shut down all programs including my anti virus software to make sure that wasn't the issue, but kept stopping. I used audition to make some audio adjustments on few of the clips which I did in the past with CS6..

I tried to open the project in CS6 but got a message that the project is damaged and can not be opened. The Project however opens and plays fine CC where I originally created it. I inspected the timeline and rendered small portion of the locations it stops at based on percentage finished with no problem. It has stopped at 20%, 55% and, 60 to 70% many times.

Kens10 · Accepted Answer

No problem Jim. I just created a new project as a test and imported the video clip which is about 40 minutes and exported it without any editing and did fine. I don't know why cs6 tells me the project is damaged and can not open when it opens fine in CC. But seems it has to do with something on my timeline. Wwhen I do short exports of different locations based on where it stops it works fine. I really don't want to start the project over but looks like I might have too.

Finally figured out the problem. Hope this helps other casual users like myself. Originally when I started editing I unlinked the video from audio to make some audio specific edits. This was a game play shoot of the board game only and talking heads were not in the shot. Once I finished the editing I linked the video audio tracks back together. After I inspected the timeline thoroughly by zooming in to check every edit I was out of sync on one of my edits and it had a red -4 on video and a plus +4 on audio right at the edge of the clips. After unlinking the tracks again the red numbers went away and sure enough had a successful export in H.264 after at least a dozen crashes. What's funny about this is I had a successful export with mpeg2 after continuous h.264 and flv crashes till this fix.

raff.james · Answer

This may not be relevant to your exact issue but I was also getting crashes from Premiere Pro and Media encoder on export

I finally located the issue and it was the MORPH CUT effect, once removed exported perfectly

Might be a bug adobe needs to investigate.

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