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Participant
May 1, 2017
Question

Premiere Pro CC running Painfully Slow on MAC

  • May 1, 2017
  • 6 replies
  • 30335 views

I have been using Premiere Pro CC for a few weeks, now and I've grown to really like it, But it's hit and miss as to whether It'll play ball.

I'm using a late 2013 MBP 8GB ram OS 10.12.4

For some reason PP won't freeze in the conventional sense, but all video will stop and then it'll not play back. i can still Zoom on the timeline and all that. But I just have absolutely no play back...

I am editing from a hard drive.(I have wondered if this might be a problem?)

I've cleared the common folder twice...

I am not a genius with computers I just want to turn it on and it work... I previously edited on FCPX and never had any problems aside from the odd crash. But never anything as painful as premiere has been. And I do love using Premiere and I prefer it to FCPX, What am I doing wrong???

PLEASE HELP!

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6 replies

Participant
September 22, 2021

I'm using a 12-core Mac tower (3.46 GHZ + Radeon RX580) with 128 GB RAM . I have a 2TB SSD that I use for most of my project storage and write to a standard 7200 RPM drive. Here's the thing. On short exports—5-10 minutes runtime—everything is fine... But my longer form content (like my current 1 hour runtime export), it's taking FOREVER. My performance in editing is fine... it's the export that's killing me. I can render and export the EXACT SAME FILE on my Macbook Pro (32 GB of RAM, 1 TB SSD, 6-core 2.9Ghz with Radeon Pro Vega Card+Big Sur) in 8 minutes. On my box box, it estimates 12 HOURS?!?!? What is going on???

Participant
September 22, 2021

It happens sometimes. maybe try clearing up the cache data. this worked for me.

Hearsey Media
Participant
July 5, 2018

Just to tag on to this old feed, but I'm having the same issue on a brand new iMac. Sounds like a big part of my fix is just pulling media from an external drive instead?

Todhop
Participating Frequently
May 3, 2017

I have had a similar problem recently on my Mac Pro. While this can certainly happen for other reasons, your description sounds like exactly what I saw. Playback stops, but everything else still works fine.

In my case, turning off CUDA acceleration solved the problem. I am currently using OpenCL acceleration instead because of this problem. I suspected a conflict with the current Geforce driver, which I don't think you are running on that model of MBP. However, it might be something else.

Clearing the condition, in any case, requires a reboot. Just changing the Hardware Acceleration setting is not enough.

Cheers,

                     tod

JM2017
Inspiring
May 1, 2017

I have seen that also on an HP pc tower, i was able to zoom the timeline but it never played.

i solved it with a "restart"

my guess back then was:

1- the unstable QuickTime on window!

2- clearing the media cash will force PP to rebuild a cleaner one.

mattchristensen
Legend
May 1, 2017

Hi Brendan, I'm sorry to hear about this! Neil is right in that to help you out we'll need to know more about your situation. Could you tell us what kind of footage you are editing with? How full is your hard drive with the media? Are you using any other connected hardware for example for audio or video output?

Thanks,

Matt

R Neil Haugen
Legend
May 1, 2017

That laptop may not have really adequate hardware to work well ... let's get a full listing of the gear, please ...

CPU/RAM/GPU/vRAM, video driver number, the number and type of drives connected to the computer, how they're connected, and the type of media you're working with what effects.

Sounds like you've only one drive, and especially if it's an old spinning disc, that would be a big hangup right there.

Neil

Everyone's mileage always varies ...
Participant
May 2, 2017

Dang I hope it's not my Laptop not grunts enough, I really Like Premiere. This issue has only started since updating to the current PP CC 2017. Before then I had zero issues and no problems at all. I'll attach some pics and hopefully this will help? I'm not expert so hopefully this is the info that helps you help me...

External HD is a WD Passport. 2 months old...

mattchristensen
Legend
May 2, 2017

Brendan,

Your laptop specs seem to be within our minimum required specs and clearly if the previous version of Premiere was working fine for you, this new version shouldn't be dramatically different. Can you tell me what kind of footage you are using? I'm looking for what camera it is from, frame size, frame rate, codec, etc.

Also if you still have the previous version of Premiere installed could you try a small project in that and see if it performs like you expect or is it also behaving like this newer version?

Thanks,

Matt