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1

Premiere Pro chugging, freezing, not playing back sequence

Community Beginner ,
Jul 09, 2023 Jul 09, 2023

Hello all!

 

I have been having an issue with the current Premiere Pro. Previously I have had these issues but they seemed to resolve themselves quite quickly whereas now I am sitting around for 20 minutes until its able to be worked on again and even then it could only work for 5 minutes before going back to freezing.

 

I will load up my video, start work on editing it. Once I start skimming through the sequence and want to hit play, its as if Prem freezes. The play/Pause button changes but nothing happens. Sometimes the sequence will play but there is only a black screen with no audio.

 

Sometimes, the video will play for around 3 seconds and freeze but it will still play the audio.

 

As I said I have only run into this issue mainly in the last couple of weeks after I edited a 2 hour video. At first I thought it was due to there being a lot of resources in the sequence but I am now editing a 8 minute video with only footage and its also happening with this.

 

I have just ordered another 16gb of ram to try and mitigate the issue.

 

My current pc specs are:

 

AMD Ryzen 5 3600X 6-Core Processor 3.79 GHz

Nvidia GTX 1660 Super

Corsair Vengeance 16gb DDR4 3600

Windows 10

 

I am looking at upgrading my GPU soon also, but for the time being I'd just like to stablise the software a bit better. I know my hardware isn't the best it could be and I know that video editing does have a lot of strain on machines. I am just looking to cut down the freezes times as currently I am estimating an hour per video, but with the freezes its adding another 2 to 3 hours on top.

 

I am currently using version 23.3. I was using the most up to date but tried to downgrade to see if it would help. Sadly not.

 

I have 12gb of ram dedicated to Premiere Pro.

 

Any more info that ive missed, please let me know!

 

Thanks in advance!

TOPICS
Crash , Editing , Error or problem , Freeze or hang , Hardware or GPU , How to , Performance
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Community Expert ,
Jul 09, 2023 Jul 09, 2023

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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Community Beginner ,
Jul 09, 2023 Jul 09, 2023

Thanks for the reply,

 

 

(CPU) AMD Ryzen 5 3600x (6x 3.80/4.40GHz)

 Motherboard Asus TUF B450-PLUS GAMING - AM4 - USB 3.1, RGB (ATX) 

(RAM) 16GB Corsair DDR4 3000MHz (2x8GB) (I have another 2x8gb arriving tomorrow)

Graphics 6GB Nvidia GTX 1660 SUPER

M.2 Solid State Drive 512GB XPG SX8200 M.2 NVME (Up to 3500MB/R, 2300MB/W) 

1st Hard Drive 1TB SATA3 Hard Drive (UDMA600)

 

SSD holds my windows and my HD stores most of my footage. currently the SSD has 150gb free and the HD has 101gb free.

 

My creative cloud and all Adobe products are also saved onto the SSD.

 

Windows 10 Home

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Community Expert ,
Jul 09, 2023 Jul 09, 2023
LATEST
quote

SSD holds my windows and my HD stores most of my footage. currently the SSD has 150gb free and the HD has 101gb free.

 

 


By @Morvi

 

Two issues:

1) The HD should be a fast SSD

2) The HD is low on free space.

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