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Premiere Pro constantly Crashing- moving so slow I can't do anything

Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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Someone please help me.

I cannot do any simple task without premiere freezing.

 

I have 500+gb of storage space available on my desktop, I have 64gbs of ram on my desktop, I am not sourcing my footage from an external harddrive- every other application on my computer is working with no problems. This is happening for projects shot in 4k AND 1080p

 

I have done all of the following:

  • cleared premiere media cache
  • manually deleted cache on my computer
  • send render previews to 1/4 resolution
  • created proxy files for all clips
  • updated my computers OS
  • set ram reserved for other applications to 8gb 
  • reset scratch disks
  • unistalled and reinstalled premiere

 

This is a new problem that I have had only the past week or so. I regularly edit 4k footage projects with no problems at all. What am I doing wrong??? I have read all of the other posts in here and have tried what others suggested to no avail. 

 

I have been force quitting premiere every 20 mins or so because I literally cannot hardly do anything without it crashing. I am about to pull all of my hair out lol. 

TOPICS
Crash , Editing , Freeze or hang , Performance

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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Are you using Premiere Pro version 1 or 2?

It sounds like a PC... on Windows 3.1?

 

what's your hardware like, CPU, GPU

What kind of storage. Spinning drives? M.2, basic SSD

What's the footage like, h.264, phone footage? Drone, Camera...

There's some other questions too... 

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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i am on an imac, newest version of PP, footage is from various cameras, canon, sony, drone, etc.

SSD storage

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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If it's all h.264 /5, you'll be running into a dead-end. The footage will eventually overwhelm even recent hardware. 

 

You can use the free MediaInfo program to get info on your clips. Get the program from the link below and using the 'Tree' view post a screenshot of your clip info: https://mediaarea.net/en/MediaInfo/Download

 

You didn't say 'phones' so, perhaps your footage is all constant frame rate, but variable frame rate footage is really hard on computers also.

 

There's the proxy workflow, or you can transcode your footage to ProRes, LT or even Proxy and have a very cool editing experience.

 

 

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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All my footage is shot at 60fps and 29.97 fps, not on phones. The footage shot at 29.97fps is not even a quarter of the project. I have been editing with variable frame rates on premiere for 5 years and this is just now a problem as far as poor performance issues in premiere. I have proxies for all my clips set to quicktime 720p and 24fps. Are you suggesting to remake them as ProRes instead?

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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See all this nice info you could have supplied on the original post.

Yes, it sounds like you have h.264 proxies. Try them in ProRes Proxy, they edit very smoothly.

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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Just double checked, my proxies are actually ProRes files... wondering if it might be time to upgrade my CPU

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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It sounds like that's so. The ProRes at 720p should play quite easily. Make sure that the proxies are ON (not just attached). My 2017 build was playing proxies easily, but I've left pp2017 on there. Once I retire a machine to other uses, I leave the programs as are (for the most part). 

 

Yours is an I5, it's probably giving all it can! But you are talking about a new machine, right, not just the CPU?

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Contributor ,
Jul 05, 2023 Jul 05, 2023

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Only thing I can think of is when I'm not running on SSD my premiere grinds to a halt. I know youre not running from external HD but if your footage is on HDD and not SDD it will be absoloutley unbrearable.

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