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MADagain321
Participant
June 15, 2021
Answered

Premiere Pro Crash When Nesting Audio

  • June 15, 2021
  • 4 replies
  • 3776 views

Not sure why this is happening but everytime I try to nest an audio clip it freezes the application and then crashes...

 

When I start a new project it seems to work fine but hits a certain point... and no longer allows me to nest anything without crashing? Something seems to have been corrupted somewhere but I'm having a difficult time finding out what or where the corruption is, I've tried a bunch of things that I've listed at the bottom but nothing seems to help... I'm lost.

This has only been happening since 14.8 or so... no update since has fixed this problem. On that subject when I install version 15.2 dragging clips around becomes invisible, meaning I can't see where the file is being dragged to... plus snapping to a clip no longer works even though it's enabled?

 

I've tried deleting all cache files and reinstalling Premiere Pro but nothing seems to fix the issue... also noticed that Adobe Creative Cloud keeps forcing an update from 14.8 to 15.0? Super creepy...

 

Things I've tried:

- Deleted Cache Files

- Reinstalled old version... still nope

- Installed new version (15.2)... caused more problems?

- Opening an already nested sequence and adding the files to that nest... caused crash

- Saving the audio into a new Sequence with the same Sequence settings... caused crash

- Saving as a new project, copying the entire project to the new one and try nest... nope crash

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hi MADagain,

    Sorry for this issue. I can confirm the bug. It is being fixed. Hopefully, it will surface in Premiere Pro Beta shortly. You can upvote the bug on User Voice, for sure.

     

    For now, you can workaround the issue by avoiding nests (let us know if you need any specific workarounds), removing nested audio for current sequences, or by using an earlier version of Premiere Pro for any new projects.

     

    Sorry again.

     

    Regards,
    Kevin

    4 replies

    jeffl71384557
    jeffl71384557
    Participant
    March 21, 2023

    Still encountering this in latest version v22.  Fix that works for me is to:

    1.) Open the nested clip

    2.) Cut the entirety of it.

    3.) Open sequence with nested clip. (shouldn't freeze now)

    4.) Disable the nested clip.

    5.) Reopen the nested clip.

    6.) Paste back the nested clips contents.

     

    This allows me to go to the sequence without it freezing. 

    Simmo1985
    Simmo1985
    Participating Frequently
    March 22, 2022

    This bug still persists in the latest version.  It's less frequent than in previous versions, but it's still there.

      B
      brdcphoto
      Known Participant
      April 11, 2022

      Yes, there are a lot of audio issues.  I thought it was my soundcard and asio settings, but then I figured out that this happens when audio comes from AE of when audio is nested. 

       

      Solve this, please!

      Simmo1985
      Simmo1985
      Participating Frequently
      September 28, 2021

      Any updates on this?  This is a huge inconvenience for my workflow.  I've been forced to use an earlier version of 14.

      B
      Baffy19
      Legend
      September 28, 2021

      The latest version of Nest in Premier Pro has been fixed and is working. I use it myself.

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      June 15, 2021

      Hi there!

      Sorry for the trouble. We're aware of a similar issue where nested audio is creating this problem. Can you try replacing nested audio with individual clips?

       

      Let us know how it goes.

      Thanks,

      Kartika

       

       

      M
      MADagain321Author
      Participant
      June 16, 2021

      Yes that temporarily alleviates the issue, however it defeats the purpose of using nested audio when editing different takes together or even chopping up a single take to remove each breath in the VO. Without any REAL solution I can't see why I'm even paying for the software when all it does is crash on me.

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity ManagerCorrect answer
        Community Manager
        June 16, 2021

        Hi MADagain,

        Sorry for this issue. I can confirm the bug. It is being fixed. Hopefully, it will surface in Premiere Pro Beta shortly. You can upvote the bug on User Voice, for sure.

         

        For now, you can workaround the issue by avoiding nests (let us know if you need any specific workarounds), removing nested audio for current sequences, or by using an earlier version of Premiere Pro for any new projects.

         

        Sorry again.

         

        Regards,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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