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Eleazar0101
Participant
March 15, 2021
Question

Premiere Pro Crashes my M1 Macbook Pro!

  • March 15, 2021
  • 3 replies
  • 4891 views

I have the new M1 MacBook pro and every time I use premiere pro during a simple H.264 export it completely crashes my whole computer! Sometimes randomly while I'm editing, this is incredibly frustrating and annoying I have done everything from reinstalling the software to calling Adobe support and no one has any clue on what to do! I have the latest updates on premiere pro and my apple laptop. Is anyone experiencing this as well? 

    This topic has been closed for replies.

    3 replies

    B
    bdaigle
    Participant
    February 22, 2022

    Ever since I started using my M1 MacBook, Premiere has been crashing frequently and will start lagging (not just playback, but my clicks within the app). Premiere worked fine on my old (2014) Intel MacBook. Are there any known issues about this? I've switched between using the M1 version of the software and opening with Rosetta, but both act about the same.

      R
      rreadytime
      Participant
      October 27, 2022

      I just had a chat with a live chat agent. They said there are known issues with the Apple Silicon version of Premiere Pro for M1 Macbooks, and that I should use the Intel version.

      J
      Jsmn265733014asm
      Participant
      September 15, 2023

      I'm also using a MacBook Pro 2021 with M1 chip. Premiere was working fine for a few weeks, but suddenly, everything became media pending. It works okay sometimes (like when I just opened my computer after a long time of being idle), but it happens again. Even the Intel version doesn't fix it, it's frustrating.

      Jeff Bugbee
      Community Expert
      Jeff BugbeeCommunity Expert
      Community Expert
      July 29, 2021

      Are you using the Beta that includes support for M1?

        igorcaiedoamaral
        igorcaiedoamaral
        Participating Frequently
        August 2, 2021

        Yes, Jeff!

        I used this version just in this case, for do the workaraound, then I back to the mais version. Now I'm using the 15.4.0.

        igorcaiedoamaral
        igorcaiedoamaral
        Participating Frequently
        July 16, 2021

        I've the same problem here. Sudentlly my project starts to show "media pending" and when I try close the app, it does not closes... It's frustrating... 

          Kartika Rawat
          Community Manager
          Kartika RawatCommunity Manager
          Community Manager
          July 16, 2021

          Hi there!

          Sorry about that. Are you getting any error codes or messages? Can you let us know your system details (OS, CPU, RAM, GPU)?

           

          Let us know.

          Thanks,

          Kartika

            igorcaiedoamaral
            igorcaiedoamaral
            Participating Frequently
            August 7, 2021

            Hi, Kartinka, I'm here again! =/

            Today's error is: white screen when use time remmaping (in a nest sequence) and warp stabilizer at the same time... As you can see, the lumetri scopes also presents some glitches and bugs...

            This white screen bug is happening all the time in different occasions... 

            Thanks again

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