Skip to main content
252.Studio
252.Studio
Participating Frequently
September 17, 2021
Answered

Premiere Pro crashes on PC A LOT

  • September 17, 2021
  • 4 replies
  • 453 views

So I just built a new PC thanks to apple for being a bunch of B!  Anyways Windows SUCKS Premiere has crashed 3 times tonight unintalled Premiere restarted the PC installed premiere restarted the pc again. open Premiere Pro open project click on settings and creash!!!! ugh!!!! 

 

New PC Specs Ryzen9 3900XT, 64gb Ram, Samsung 1TB Drive, Radeon7 16gb ram and this ish is crashing soo much AHHHHHH SHould i force myself to use davinchi resolve??? or do a dual boot macos just to choose the parts I want???? ANYONE else having this many issues? Frustrated right now.

This topic has been closed for replies.
Correct answer Peru Bob

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

4 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 17, 2021

Hi there!

Sorry about that. Are you getting any error codes or messages when it crashes? 

Let us know if Peru Bob's suggestions help.

 

Thanks,

Kartika

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
September 17, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

    E
    Eko Wardoyo
    Inspiring
    September 17, 2021

    What version of premiere pro do you use?

    I never got such unusual problem. If prefer resolve, then you can buy and used it as your dailly work.

    ######Raizen 7, 40Gb Ram, RTX 3060, Win 11 -- All of Software in the world are just tools. Buy it if it works for you :)
    252.Studio
    252.StudioAuthor
    Participating Frequently
    September 17, 2021

    Oh forgot to add that if I walk away to grab a drink and come back screen goes to sleep and premiere Pro is the only app running and crashes AHHH Why did I waste my money building this PC?

     

    Creative Designer, Production Artist, Photographer, Videographer
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices