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kxiong6
Participating Frequently
August 22, 2018
Question

Premiere Pro crashes when exporting

  • August 22, 2018
  • 1 reply
  • 641 views

Premiere pro either crashes or gives me blue screen every time I try to to export anything. My project is a 300mb 5 minute video. I've read just about every thread on this issue and have not found a solution. These are all I've tried:

- changing the format to something less intensive like from h264 to .avi

- Tried different sequences

- Tried changing name of output file

- tried changing the video renderer from CUDA to software

- tried rolling back to previous versions of Premiere pro.

My friend pointed out that my fans go crazy when my computer shuts down which may be pointing at a psu issue so I've upgraded my psu from 750w to 1000w; still no fix. What is wrong?? AME crashes also, so is it my computer? I can't imagine so as I'm able to render the project just fine. The only thing I'm contemplating at this time would a be a clean install of windows but I'm not even entirely sure if that will work either.

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    1 reply

    Ann Bens
    Community Expert
    Community Expert
    August 22, 2018

    Blue screen usually means hardware issue.

    I recently had a few bsod and graphics card driver crashes.

    Turned out a power connector was not connecting properly.

    Might want to check the rest of your hardware.

    Do not the log files tell you anything?

    kxiong6
    kxiong6Author
    Participating Frequently
    August 22, 2018

    Hi ann, i'll go ahead and give that a try and update you. AME log does give me error code: -1609629695 but I can't find anything on the web pertaining to it

    Ann Bens
    Community Expert
    Community Expert
    August 22, 2018

    No I mean windows log when it crashes/bsod.