Premiere Pro crashes when I click Auto Colour Correction

New Here ,
May 01, 2022 May 01, 2022

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Only started happening with the new update, whenever I click on auto colour correct, it immediately crashes.

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Crash , Editing

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Adobe Community Professional ,
May 03, 2022 May 03, 2022

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New Here ,
May 03, 2022 May 03, 2022

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Just tried it, and the error still occurs after resetting

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Adobe Community Professional ,
May 03, 2022 May 03, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.


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New Here ,
May 04, 2022 May 04, 2022

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Hi, I've tried all except the graphics driver one, the others all don't work.

 

I'm on a 2020 Macbook Pro, not sure how graphics driver work on these :s

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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I'm on a 2020 Macbook Pro, not sure how graphics driver work on these :s


By @yiliny

 

You can't change the graphics driver on a Mac.  It's part of the operating system.

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