Skip to main content
shotbyadam
shotbyadam
Known Participant
September 28, 2019
Question

Premiere Pro Crashes When Importing .MXF files

  • September 28, 2019
  • 3 replies
  • 1588 views

I'm trying to import .mxf files recorded from a Sony FS7 and every time I import one of the files, (Windows 10 OS) Premiere shows it's doing the conforming in the lower-right corner and after a few seconds, Premiere crashes. I've tried moving the files, renaming them, etc. Nothing. Every time I import one, it crashes. The .xml and .bim files are in the same folder as the .mxf files also. Any solutions?

This topic has been closed for replies.

3 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
September 28, 2019

Have you tried the proper way:

copy entire card to hdd first and them ingest (not drag) via the Media Browser?

 

 

    shotbyadam
    shotbyadamAuthor
    Known Participant
    November 4, 2019

    I tried that. Still crashes on import. 

      B
      brennanm9297821
      Participant
      February 6, 2023

      Did you ever find a solution to this?

      R Neil Haugen
      R Neil Haugen
      Legend
      September 28, 2019

      And uploading the files ... from card to computer. Did you copy the upper folders or just the files?

       

      Neil

      Everyone's mileage always varies ...
      shotbyadam
      shotbyadamAuthor
      Known Participant
      September 28, 2019
      Just the files. Put them all in the same folder
      R Neil Haugen
      R Neil Haugen
      Legend
      September 28, 2019

      What was your process for uploading from the cards to the computer?

       

      Which method are you using to import the files?

       

      Neil

      Everyone's mileage always varies ...
      shotbyadam
      shotbyadamAuthor
      Known Participant
      September 28, 2019
      Pretty much any method. Going to the project folder, selecting "import" and doing it that way or even just dragging one into the timeline. Doesn't matter.
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices