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derekk16693795
Participant
April 17, 2015
Answered

Premiere pro crashes when moving existing clips around timeline

  • April 17, 2015
  • 17 replies
  • 22002 views

I'm getting incessant crashes when I move clips on my timeline. I can nudge them and I can scrub through. I can double click them and do everything else. But if I click and drag it crashes without fail.

I'm using PPro CC2014 latest update on a MacPro 6,1

6-Core Intel Xeon E5

Memory: 16 GB

AMD FirePro D500

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hello @derekk16693795,

    Is it possible to run an updated version alongside CC2014 to test your issues with? Which version of macOS are you running? I hope we can help.

     

    Thanks,

    Kevin

    17 replies

    Show previous replies
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    EN_CreativeServices
    Known Participant
    November 20, 2015

    I'm having this issue as well. I have a simple multicam sequence. One shot from a Nikon D7000 and one from a GoPro Hero 3 Black. The audio is a wav file recorded on an H4n. I've unlinked the video from the audio as that has caused problems for me before. I haven't applied any effects on any of the footage save for a a fill right with left for the H4n audio and raising the volume up a bit. When I go in and edit the multicam sequence and go to ripple delete, Premiere freezes and doesn't recover. I've created a new project and imported the multicam and it allows me to do a couple cuts before freezing up again. I have other multicam sequences in the same project file that have multiple color grades and effects that do not lock up when working on them.

    My rig is a Intel Core i7-3930K CPU @3.20GHz, 32GB of RAM, with an Nvidia GTX 670 graphics card running Windows 10.

    D
    DKhab
    Participating Frequently
    November 10, 2015

    Having the same issue. Really frustrating because I have a LOT of morph cuts! Adobe - please patch this!

    A
    Anonymous
    October 14, 2015

    I, too, was having the click & drag crash on certain projects (not all) but found that if Chrome wasn't open at all, everything seemed to returned to normal. I don't have Pushbullet installed but there's definitely something amiss between having Chrome and Premiere (I'm on 2014) open at the same time.

    A
    austinreeves
    Participant
    September 8, 2015

    Agreed, I can confirm the issue is related to the Morph Cut transitions.  I had 4 on a timeline.  Lassoing the clips and trying to slide them on the timeline caused an instant crash EVERY time.  I tried blowing out preview files, reimporting into a new project, unlinking all media.  Project behaved normally until I tried to slide those clips.  As soon as I deleted the 4 morph cut transitions (which were not rendered nor had I even played them yet, just dropped in as placeholders) everything is playing nice again.

    Thanks for the heads up.  Hoping this one can get squashed quickly.  Thats a biggie.

      S
      Shamer
      Known Participant
      October 13, 2015

      Still not fixed??????

      Glad I found this thread - I'm in the middle of placing show host clips into a 1/2 hour show an every time I use the Track Select Forward tool an try to move clips around to adjust timing, Premiere crashes.  Yes, I have morph cuts and I'll have to remove them but this has been a known issue for awhile, yes?  I am working on the latest version of PP 2015.

      FIX IT - time is money and I'm wasting a lot with this bug...  I swear we should get refunds every time PP crashes.

      R
      RStachelek
      Participating Frequently
      July 22, 2015

      I'm having the same problem using the track select tool on a cuts-only ProRes422 sequence with an external Thunderbolt SSD scratch disk.

      mojareeves1
      mojareeves1
      Participating Frequently
      July 7, 2015

      Im also having this issue.

      I have tried importing the project into a new project, moving all of files in the project and re linking them. Each time I select a number of clips and try to move them Premiere will crash. Sometimes Premiere will also crash when opening the project.

      This is one of multiple things that are not working correctly for me in Premiere.

      I would like to express my frustration towards the quality of the updates that have been rolled out since subscription started. Each time I update I am faces with numerous bugs which halt my workflow and as a consequence effect my business. Sick and tired of it! when I finish a project for a client I go through it with a fine tooth comb to ensure there are no errors in order to maintain a standard of quality and keep my brand's reputation. You guys should do this too.

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        July 7, 2015

        Hi Moja Reeves,

        Can you try this with the same clips in a new Premiere Pro CC 2015 project rather than one you updated?

        Thanks,

        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        April 17, 2015

        Hi Derek,

        Do you have the Google Chrome "Pushbullet" app installed? If so, remove it.

        Thanks,

        Kevin

        NOTE: If your issue is crashing or freezing when dragging clips TO the timeline, then see this KB doc: Premiere Pro CC 2015 freezes when dragging a clip to the timeline

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        MattyZ
        MattyZ
        Participant
        July 1, 2015

        Having the same problem, when I move large amount of clips at once on my timeline (via ripple delete or similiar) Premiere 2015 crashes and I need to hard boot my system - Don't have Google Chrome Pushbullet on my system...

        A
        Anonymous
        January 8, 2016

        Ok I think I've found my issue.

        Morph Cut!

        If I shift those clips with the Morph Cut transition to another layer and move everything else my project doesn't crash.

        Now can you fix that Adobe as it's an awesome new feature.


        Just want to add that we've been bit by this issue as well, and thanks to this thread we have a workaround. I can confirm that Deleting the Morph Cuts keeps it from locking up and pinwheeling on our OS X 10.9.5 systems while shifting footage down the timeline. We do also have Chrome installed as a browser choice but we do not use the PushBullet Plugin.

        I'd like to know if Chrome in general is interfering with Morph Cut, or if Morph Cut is causing some issues or if it's a combination of both? Does chrome cause any other issues with premiere that warrant me as the Post Super of our shop to have Chrome removed from our edit suites, or is this a Premiere issue?

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