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Kobyn24455473mtl3
Participant
May 15, 2022
Question

Premiere pro crashing scrolling through video files

  • May 15, 2022
  • 1 reply
  • 218 views

Anytime I go to make a new project and I go to the folder I want to choose videos from, it instantly crashes as soon as I try to scroll down the folder. If any info is needed for help just ask.

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    1 reply

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    May 15, 2022

    Hi Kobyn24455473mtl3,

     

    We're sorry to hear about this. Let us know the version of Premiere Pro & the system specs. Have you tried resetting app preferences & checked if it's working properly?

     

    Thanks,

    Sumeet

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