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Participant
October 9, 2023
Question

Premiere Pro Crashing

  • October 9, 2023
  • 3 replies
  • 420 views

I've had a rough last few days. I've been trying to work on a relatively large sized project (roughly 300gb) I've been working on this project for roughly 2 weeks and around 2 days ago my Premiere began crashing every time I attempted to work in a text box created by the type tool. Occassionally Premiere will also crash on startup or when tabbing in/out of the program although this is not consistent. Along with that it has caused premiere to lag quite badly when attempting to shift things in the timeline or make edits. There has been no crash report, the program simply closes and I lose my progress. I've attempted a number of solutions over the past few days but have had no luck fixing it and have crashed over 50 times.

 

I am on the windows version of premiere. My system specs include: Nvidia RTX 3080,  i7-12700K, 32 GB RAM.

I am currently using the latest version of premiere (v. 24.0) but have also faced this issue in other versions, namely v. 22.6.4

 

Here are some of the fixes I've tried:

  • Running the diagnostics tool and updating drives
  • Uninstalling and reinstalling
  • Switching to an older version (22.6.4)
  • Creating a new project (still crashed with only a textbox in the timeline)
  • Resetting my preferences
  • Clearing my media cache data
  • Turning off/on GPU acceleration 

 

Any help would be greatly appreciated. Thank you in advance.

 

 

This topic has been closed for replies.

3 replies

Participant
November 26, 2023

Got the same issue. My PC Windows 11 64G RAM Intel i9 latest etc. Solid crash, not even a bleu screen of death. Just reboot... I rolled back to 23. I had to redo all my current projects. Adobe support is a robot! Will send a letter on this. I'm currently creating a musical short movie and will wait untill I'm done with it to MAYBE upgrade...

Participating Frequently
October 12, 2023

I'm having a similar issue and I've tried all of your fix approaches as well 😞 Have you found any solution?

Participating Frequently
November 25, 2023

The solution is going back a couple versions. PP 24 constantly crashes for no reason. It is unstable and should be removed until it can be fixed.

Peru Bob
Community Expert
Community Expert
October 9, 2023

Try updating any third party plugins.