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evie_harris
evie_harris
Known Participant
June 24, 2011
Answered

Premiere Pro CS5.5 stopped recognizing my CUDA-enabled card

  • June 24, 2011
  • 11 replies
  • 35957 views

I just fired up the project I've been editing on a 3-year 2 x 3 GHz QUad-Core Intel Xeon old MacPro, which I upgraded with a Quadro 4000 a few weeks ago to get the benefits of the Mercury Playback Engine, and got a message saying that the last time I opened this project I was on a Mercury enabled machine, but now I'm not so it's opening my project up in "software only" mode.  Weird because of course it's the same machine both times.  The Mercury box in the "project settings" menu is grayed out set to "software only" so there's no manually changing it.

The only two things that I have changed on my system since yesterday are

1.  I installed FCP X (which won't open, just crashes)

2  I installed the OS X 10.6.8 system update

Anyone else having this trouble?

Thanks.

R

    This topic has been closed for replies.
    Correct answer Todd_Kopriva

    Here are the full details and instructions from the Nvidia folks:

    "Quadro 4000 driver and CUDA driver update for Mac OSX v10.6.8"

    11 replies

    Show previous replies
    the_wine_snob
    the_wine_snob
    Inspiring
    June 24, 2011

    After the installation of the Quadro, did you then update the drivers from nVidia, as those on the disc are probably ~ 6 mos.out of date?

    Good luck,

    Hunt

    evie_harris
    evie_harrisAuthor
    Known Participant
    June 24, 2011

    Thanks Bill, I believe I had but just did again to be double-sure; no luck.

    I'm not sure I was clear before with the old-machine new-card confusion.  Anyway:  It WAS working just fine for weeks, then today out of the blue said I didn't have a CUDA machine. 

    Can a Quadro 4000 card be defective in such a way that it continues to work, just not the CUDA part?  That seems unlikely, not that I would know. 

    So far my only theory is that FCP X is so bad, it even breaks other editing software.

    O
    Orytek
    Participant
    June 24, 2011

    I am on Mac OS.

    I got the right driver. It seems like the OS update broke it, even though there is an updated driver.

    It's also possible that FCPX changes some libraries.


    The problem isn't related to FCPX. I never installed it and Premiere Pro 5.5 says I don't have a cuda enabled card and it then switched me to software mode.

    This after upgrading to 10.6.8.

    Installed the newest gpu driver from nvidia which just came out today but no help.

    CUDA Driver Version: 4.0.17

    GPU Driver Version: 1.6.37.0 (256.02.25f01)

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