Premiere Pro CS6 - Green video when importing an mp4 file recorded in Streamlabs OBS

[Joseph22554990c6f8]

Using Premiere Pro CS6

Whenever I import a mp4 video to premiere pro, it shows up as a green screen (in media encoder too, see attatched for images) but the audio still works. I'm recording it using Streamlab OBS in a mp4 format. Any fixes?

Thanks in advance!

[Ann Bens · Accepted solution]

Green means there is an issue with the gpu.

Try updating driver or roll back.

Convert file with handbrake.

Post computer specs.

[Joseph22554990c6f8]

Tried updating driver, didn't work.

I'll try the handbrake thing and I'll get back to you.

Core i7-9700k

Radeon RX 5700xt

32gb ddr4 ram

Asus z390-a motherboard

[Joseph22554990c6f8]

Handbrake worked. Thank you!