Participating Frequently

Question

Premiere Pro deleted my Project and Auto-Save File

Forum|Forum|2 years ago
March 8, 2023
7 replies
4395 views

I worked on a project for several weeks then all of a sudden i couldnt find it anymore - not in recent projects - not in explorer - not in the original location i saved it to - it just vanished like it never existed even the Autosave File is gone. PP crashed the day before and i didnt re-open it on that day. Does anyone know any fixes for this?

jorgea59391302

Participant

SAME PROBLEM TODAY.

MAC.

ADOBE DELETED ALL MY PROJECT FILES AND AUTO SAVES FROM PREMIERE PRO 25.

WHY?

ADOBE PEOPLE KEEP SAYING THIS IS IMPOSSIBLE. WELL. IT HAPPENED. AGAIN.

WE NEED HELP. NOT SOMEONE TO TELL US WHAT IS HAPPENING CAN NOT HAPPEN.

THANKS

Kevin-Monahan

Community Manager

Hi dominicr,

Thanks for the post. Was the project a Team Project? If so, there was an outage over the weekend that may be the culprit. I am investigating this issue now. Thanks for reporting. I apologize for the issue.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

ericp89408018

Participant

Experiencing the same thing. I don't understand how this is possible. When I open up Premier, it's as if I've never used the program. It deleted all of my project files and all of my auto saves but only from version 24. I still have everything from V23. This seems like a pretty major glitch. It would be really cool if Adobe could explain this!?

I set my computer to sleep 2 nights ago and when I woke up it was all gone.

I was alone in the house and the computer was closed.

Kartika Rawat

Community Manager

Sorry about that. Premiere Pro cannot delete files on its own. There is no such option. Can you check this location and see if 24.0 folder is there? Documents/Adobe/Premiere Pro/

Let us know.

Thanks,
KR

ericp73782134

Participant

yes, that is the folder I have checked. Everything is gone.

A

amirs43103755

Participant

Exactly i have same prb i know understand what can do know . My 50 work of 25mi video gone giys if anyone have solutions pla share it because its very defecult to work again pls help

Peru Bob

Community Expert

Do you have any automatic file cleaning or optimizing software installed?

D

dominicr95401172Author

Participating Frequently

No but i installed a file recovery software and managed to recover the files but unfortunately they are corrupted and I cant open them now

Ann Bens

Community Expert

System restore?

Peru Bob

Community Expert

Did you check the Recycle Bin?

Averdahl

Community Expert

I worked on a project for several weeks then all of a sudden i couldnt find it anymore

By @dominicr95401172

Have you tried to search for *.prproj to find it? Open Explorer and select This PC to the left and the type in *.prproj in the search box. This will search for all .prproj files on all hard disks in one go.